Dispatcher (Part-Time & Per-Diem)

JOB
The call is coming in. Are you ready to answer? Join the Fountain Valley Police Department.Applications will be accepted on a continuous basis.Please apply immediately, as this recruitment may close at any time upon receiving enough qualified applications.Fountain Valley Police DepartmentThe City of Fountain Valley is nestled in the heart of Orange County, California. With approximately 60,000 residents, we are a mid-sized, full-service Police Department that proudly serves our wonderful community, dedicated to protecting life, property, and public safety. With City events like our Summerfest and Concerts in the Park, we actively participate alongside community members to build a safe and vibrant City. The City of Fountain Valley is only 7 miles from the beach with countless restaurants, entertainment venues, shopping centers, and Disneyland within 15 miles radius of the City, providing many options for a rich work-life balance. Join Dispatch: Be the First Responder The City is seeking dedicated individuals to fill Part-Time Dispatcher (Job Share) and Per-Diem Dispatcher positions. These roles serve as the vital, life-saving communication link within our Police Department. Operating under the leadership of a Lead Dispatcher or Watch Commander. You will manage high-stakes emergency call intakes, process critical data, and coordinate the rapid deployment of essential police and fire resources. This role delivers indispensable support to our field personnel, ensuring every officer operates with the real-time information and backup necessary to protect the community and return home safely.Find Your Fit: Two Position OptionsPart-Time Dispatcher (Job Share): This position works 20 hours per week. Salary and benefits are prorated based on scheduled hours. We accept both Lateral candidates and Entry-Level applicants. Entry-level hires will receive comprehensive, hands-on training to master our communication systems. Excellent Part-Time (Job-Share) Benefits Include: Salary Increase: 4% base salary increase scheduled for July 2026.Retirement & Pension: Robust CalPERS retirement plans (2%@60 for Classic members or 2%@62 for PEPRA members).Health & Wellness Flex Dollars: Tier III flex dollars applied toward CalPERS medical HMO/PPO plans, mandatory dental, mandatory $25,000 life insurance, vision, and optional AFLAC insurance: Employee Only: $337.50 per monthEmployee + 1 Dependent: $587.50 per monthEmployee + Family: $725.00 per monthDeferred Compensation: Matching deferred compensation contribution up to $225 per month.Disability Protection: 100% City-paid long-term disability insurance.Paid Time Off: Prorated leave accruals and 11 paid holidays based on the number of regular hours worked. Per-Diem Dispatcher: This is an on-call, at-will, and non-benefited position designed specifically for Lateral dispatchers. This Per-Diem role is ideal if you want to: Boost Your Income: Supplement your current salary by picking up available shifts that fit your financial goals.Maintain Ultimate Flexibility: Work around your primary job, family commitments, or retirement schedule based entirely on department need and your personal availability.Keep Skills Sharp: Keep your professional dispatch expertise active in a dynamic, municipal setting without a full-time hour commitment.Note: Per-Diem employees are excluded from the benefits package listed above.

EXAMPLE OF DUTIES
Receive and process emergency calls for police and fire protection services or information; promptly and efficiently dispatch personnel and equipment to accident, rescue, and emergency scenes.Analyze requests for police service; determine priority ranking of each request and the kind and level of service to be dispatched in initial response; and determine available units to dispatch.Listen to each radio transmission from police personnel in the field; acknowledge and comply with request for action or information.Maintain awareness of position of each police unit and activities in which personnel are engaged; check periodically with personnel to verify position and activity; supply back-up personnel; and take other appropriate steps to provide for the safety of field personnel.Maintain detailed records of each service request, each action taken, and the time each action was taken.Operate dispatch equipment and computer equipment.Input and retrieve a variety of public safety information using a computer; enter, update, and retrieve information regarding wanted persons, stolen property, vehicle registration, stolen vehicles, and other information.Notify ambulance personnel, alarm company, traffic and signal maintenance, and other related personnel concerning emergencies.Maintain knowledge of the geography, street locations, and landmarks in the City and a general knowledge of the geography and landmarks of surrounding cities.

SUPPLEMENTAL INFORMATION
RECRUITMENT INFORMATION: To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. Please ensure that all required documents are attached to the application. After documents are scanned and saved as a file on your computer, click on the "Add Attachments" link in the Job Application step of the employment application in order to upload the files. Documents must be entirely legible. Faxes, postmarks and hand delivery will not be accepted. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. Incomplete applications will be disqualified.To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and/or updated before applying for the position. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. If you require technical assistance, please review the Government Jobs Online Employment Application Guide or contact their toll-free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer, or browser used to submit the application. QUESTIONS REGARDING THIS RECRUITMENT SHOULD BE SENT TO hr@fountainvalley.gov. SELECTION PROCESS: The selection process may include one or more of the following: application review, written test, performance exam, and/or oral interview examination. The employment application and supplemental questions will be evaluated based on the employment standards and minimum qualifications listed above. IMPORTANT RECRUITMENT INFORMATION: All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully completing all components of the pre-employment process which may include but is not limited to: reference checks, background investigation, credit check, California Department of Justice (DOJ) criminal history check (Live Scan fingerprinting), and pre-employment medical examination.The City of Fountain Valley is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Candidates with a disability who may need accommodations during the selection process must notify the Human Resources Department at least 72 hours in advance of the test date. NOTE: The above statements are intended to describe the general nature and level of work performed by persons assigned to this job. They are not intended to be a comprehensive list of all duties, responsibilities and skills required.