Dispatcher (Part-Time & Per-Diem)

Description

Applications will be accepted on a continuous basis.

• Salary Increase: 4% base salary increase scheduled for July 2026.
• Retirement & Pension: Robust CalPERS retirement plans (2%@60 for Classic members2%@62 for PEPRA members).
• Health & Wellness Flex Dollars: Tier III flex dollars applied toward CalPERS medical HMO/PPO plans, mandatory dental, mandatory $25,000 life insurance, vision, and optional AFLAC insurance:
  • Employee Only: $337.50 per month
  • Employee + 1 Dependent: $587.50 per month
  • Employee + Family: $725.00 per month
• Deferred Compensation: Matching deferred compensation contribution up to $225 per month.
• Disability Protection: 100% City-paid long-term disability insurance.
• Paid Time Off: Prorated leave accruals and 11 paid holidays based on the number of regular hours worked.

• Boost Your Income: Supplement your current salary by picking up available shifts that fit your financial goals.
• Maintain Ultimate Flexibility: Work around your primary job, family commitments,retirement schedule based entirely on department need and your personal availability.
• Keep Skills Sharp: Keep your professional dispatch expertise active in a dynamic, municipal setting without a full-time hour commitment.

Job Overview

• information; promptly and efficiently dispatch personnel and equipment to accident, rescue, and emergency scenes.
• Analyze requests for police service; determine priority ranking of each request and the kind and level of service to be dispatched in initial response; and determine available units to dispatch.
Listen to each radio transmission from police personnel in the field; acknowledge and comply with request for action
• information.
• Maintain awareness of position of each police unit and activities in which personnel are engaged; check periodically with personnel to verify position and activity; supply back-up personnel; and take other appropriate steps to provide for the safety of field personnel.
• Maintain detailed records of each service request, each action taken, and the time each action was taken.
• Operate dispatch equipment and computer equipment.
• Input and retrieve a variety of public safety information using a computer; enter, update, and retrieve information regarding wanted persons, stolen property, vehicle registration, stolen vehicles, and other information.
• Notify ambulance personnel, alarm company, traffic and signal maintenance, and other related personnel concerning emergencies.
• Maintain knowledge of the geography, street locations, and landmarks in the City and a general knowledge of the geography and landmarks of surrounding cities.

Qualification Guidelines

• GED equivalent.
Lateral - Successful completion of the P.O.S.T. Public Safety Dispatchers Basic Course is required, and graduation from high school
• GED equivalent.

• GED equivalent.
• Successful completion of the P.O.S.T Public Safety Dispatchers Basic Course is required.

• other related experience involving contact with the public and some use of independent judgment. Public Safety experience is highly desirable.one (1) year of heavy telephone, public contact,dispatch experience.
• Lateral - Successful completion of probation as a Dispatcher in a municipal setting.

• Successful completion of probation as a Dispatcher in a municipal setting.

Training & Shift Structure (Job Share - Entry Level Only):
To set our dispatchers up for long-term career success, the department provides a highly structured, comprehensive training program:

• Training Duration: Standard training typically lasts 6 to 8 months. This timeline may be shortened based on individual experience and performance.
• Training Hours: New entry level hires must train full-time (up to 40 hours per week) for approximately the first 6 months to ensure operational proficiency. Once training is successfully completed, the position will permanently revert to the standard 20 hours per week.

Entry-Level candidates who meet the qualifications must fulfill the testing criteria to be considered:

• NTN ECOMM Exam: Candidates must complete the ECOMM (Emergency Communications) written exam and computer simulation through the National Testing Network (NTN) within 12 months of the application date. Candidates are required to pay the testing fee directly to NTN.
• P.O.S.T. Waiver Option: Candidates who have completed their P.O.S.T. Entry Level Dispatcher test within the last 12 months may waive the NTN ECOMM exam. You must attach your official scores to your online application. A minimum T-score of 45 is strictly required.

• Ability to work evenings, holidays, weekends, irregular hours, and variable shifts.
• Ability to work closely with others and in confined spaces, around electrical energy.
• Normal vision and hearing acuity.

Recruitment Information