Dispatcher - Taney County

Job Overview
Under the supervision of the Dispatch Supervisor, the Dispatcher shall answer administrative and 9-1-1 lines; dispatch calls for service to multiple agencies; enter multiple articles into state and federal computer systems; refer calls to other departments, as necessary.

Responsibilities

• Answer incoming 9-1-1 and administrative lines professionally and in a timely manner.
• Process, document and determine appropriate response for emergency and non-emergency calls.
• Multi-task in a high call volume, high stress environment.
• Understand computer aided dispatch (CAD), state and federal (MULES and NCIC), various mapping, radio and phone systems.
• Deal with difficult and uncooperative callers.
• Dispatch calls for service to multiple law enforcement and fire service agencies.
• Entry and validation of warrants, stolen articles and ex partes.
• Answer, respond and document radio traffic accordingly

Requirements

• High School Diploma or GED.
• Experience as a Dispatcher is preferred.
• Ability to perform data entry accurately while managing multi-line phone systems efficiently.
• Must be at least 21 years of age.

Pay: $19.26 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person