Dispatcher/Electrical Office Administrator

About the Company:
We are a busy, well-established skilled trades company providing high-quality services to residential and commercial clients. Known for our professionalism and reliability, we are looking for a Dispatcher / Office Administrator to join our team and support daily operations in a fast-paced environment.

Position Overview:
The Dispatcher / Office Administrator will work closely with another dispatcher to coordinate scheduling, support field staff, and ensure efficient communication between the office and job sites. This is a key administrative role that combines organization, customer service, and attention to detail.

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries professionally and promptly
• Schedule and adjust appointments and service calls based on technician availability and job priorities
• Collaborate with a fellow dispatcher to manage daily workflows and ensure coverage
• Communicate job details, updates, and changes to field staff in real time
• Assist customers with scheduling, service questions, and general support
• Generate and send invoices to clients accurately and in a timely manner
• Maintain and update scheduling and job tracking systems
• Provide general administrative support, including data entry and documentation

Qualifications:

• Previous experience in dispatching, office administration, or customer service (experience in construction or skilled trades a plus)
• Strong multitasking and organizational skills
• Excellent verbal and written communication skills
• Proficient in Microsoft Office and comfortable learning scheduling or invoicing software
• Positive attitude and a team player who thrives in a fast-paced setting

Benefits:

• Competitive compensation based on experience
• Paid time off and benefits package
• Friendly, team-oriented work environment
• Opportunity for growth and development within a reputable company

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person