Dispatcher/Logistics Coordinator

Dunagin Transport Company has been a trusted name in oilfield transportation since 1981, built on family core values, commitment to safety and delivering quality service.

With the growth of our Western division operations, we are urgently hiring a Dispatcher/Logistics Coordinator to provide loads to drivers and work closely with drivers to ensure efficient execution and meet customer demands. All duties of the Dispatcher/Logistics Coordinator are to be performed consistent with Company operating procedures to maximize the safety of all personnel at the work site and to efficiently perform the task.

Essential Duties and Responsibilities:

• Answer incoming communications from customers, drivers and internal personnel.
• Demonstrate excellent active listening skills
• Maintain professional demeanor
• Take orders for equipment or services.
• Communicate changes, updates and delays with drivers and customers in real-time.
• Records dispatches using automated technology.
• Recommend equipment and/or product to fill the job and coordinate same.
• Ensures drivers operate within safe hours-of-service
• Maintain work schedules for drivers
• Dispatches loads to appropriate drivers, lead drivers, and/or appropriate areas.
• Relays equipment issues to equipment maintenance department as they arise.
• Monitors weather conditions in service areas and adjusts dispatch to maintain safety of employees.
• Utilizes computer automation to look up lease numbers, tank numbers, leases by name, operator number and ticket number.
• Coordinate transportation of the equipment to and from vendors and jobs.
• Input computer data
• Receive and process requests from all service locations and staging of equipment
• Complete work assignments to the highest quality level
• Perform various other duties and activities as assigned by supervisor within the physical constraints of the job.

Required Knowledge, Skills and Abilities:

• Proficient verbal and written communication skills
• Ability to speak, read and write English
• Strong oral and written communication skills, including strong customer service skills.
• Excellent telephone etiquette skills
• Strong analytical skills
• Perform critical thinking and problem-solving skills in a fast-paced environment
• Must be detail oriented
• Ability to multitask such as talking on phone while typing data in the computer or searching customer information
• Good computer skills and ability to utilize multi-line telephone system, copiers, scanners and other general office equipment

Qualifications:

• 1-2 year(s) prior dispatching experience preferred
• Previous oilfield experience a plus

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Dispatching: 1 year (Required)
• Oil & gas: 1 year (Preferred)

Work Location: In person