Dispatcher/Office Operations Coordinator

Job Overview
We are seeking a dynamic and detail-oriented Dispatcher/Office Operations Coordinator to join our team! In this vital role, we are looking for a team member that can confidently manage drivers, communicate with shippers, brokers, and help keep daily operations running smoothly. Apply on our Website: Whistlersexpresslogistics.com

Duties

• Coordinate dispatching of freight and transportation requests using transportation management systems (TMS) such as Trucking Office, DAT and TruckStop or similar tools.
• Utilize GPS and GIS tools to track vehicle locations, optimize routes, and improve delivery efficiency.
• Manage pickup and delivery schedules, ensuring timely processing of shipments while maintaining accurate records through data entry and AS400 systems.
• Communicate effectively with drivers, while maintaining strong shipper and brokers relationships.
• Monitor fleet management activities, including vehicle maintenance schedules, safety and basic FMCSA compliance knowledge.
• Assist with transportation planning by analyzing data to identify opportunities for cost savings and operational improvements.
• Support office operations by managing shipping documents, coordinating freight movements, and maintaining organized digital and physical records of all logistics activities.

Experience

• Proven experience in dispatching or transportation coordination within a logistics or supply chain environment.
• Familiarity with transportation management systems such as Trucking Office, DAT and ELD.
• Strong analysis skills to interpret GPS data, GIS mapping tools, and transportation metrics for decision-making.
• Dependable, strong negotiation skills with excellent communication and problem solving skills.
• Experience working with freight carriers, 3PL providers, shipping & receiving processes, and fleet management operations.
• Competency in using multi-line phone systems and handling high-volume calls efficiently. Join us to be part of an energetic team dedicated to streamlining logistics operations! Your expertise will help us deliver exceptional service while advancing your career in a vibrant environment that values innovation, teamwork, and continuous improvement.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off
• Referral program

Experience:

• Logistics: 1 year (Required)

Work Location: In person