Dispatcher/Operations Assistant

Job Overview

McVac Environmental is looking for a full-time Dispatcher/Operations Assistant in New Haven CT to be responsible for various tasks. The position will work closely with operations supervisor and company management.

Key Responsibilities

• Organize and prepare daily paperwork for field staff (work orders, bills of lading, disposal tickets, time sheets, etc.) with accuracy and completeness.
• Perform timely and precise data entry into company operations/ERP systems. Review all entries for errors and ensure proper documentation flow.
• Verify field documentation for accuracy, flag discrepancies, and work with supervisors to resolve issues before final processing.
• Assist operations supervisors with daily scheduling and dispatching of crews, equipment, and vehicles.
• Conduct quality checks on completed jobs to ensure paperwork matches field activities, billing requirements, and regulatory needs.
• Support continuous improvement of internal processes by identifying documentation errors, recommending corrections, and implementing best practices.

Qualifications

• 2–5 years in dispatching, operations, logistics, or office administration.
• Experience in construction, environmental services, utilities, or related service industries strongly preferred.
• Demonstrated background in quality control, data accuracy, or compliance documentation is a plus.

Skills

• Strong attention to detail with proven ability to identify errors and inconsistencies in documentation.
• Excellent written/verbal communication and interpersonal skills.
• Strong organizational skills with the ability to manage multiple priorities under deadlines.
• Ability to work independently while collaborating effectively with supervisors, field staff, and management.
• Customer-service mindset with professionalism and problem-solving ability.

Benefits

• Full benefits package including health insurance
• Vacation, personal and holiday pay
• Simple IRA with an employer matching plan

Benefits:

• Simple IRA with matching
• Dental Insurance
• Health Insurance
• Paid Time Off
• Vision Insurance

Schedule:

• Monday to Friday
• Regular hours will be 8:00-5:00 with additional hours as needed

Job Type: Full-time

Pay: $24.50 - $26.50 per hour

Expected hours: 40 – 55 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person