Dispatcher/Operations Coordinator

Dispatcher/Operations Coordinator

Dakota County Lumber is a second-generation, family-owned business proudly serving the community since 1984. We supply high-quality lumber, windows, roofing, siding, millwork, and decking to professional contractors and homeowners across the Twin Cities.

Dakota County Lumber is seeking a proactive and detail-oriented Dispatcher/Operations Coordinator to support our delivery operations and help us achieve “The Perfect Delivery” every day. This role is ideal for someone who thrives in a fast-paced environment, takes ownership, and enjoys coordinating logistics to deliver an exceptional customer experience. You’ll play a critical role in ensuring deliveries are efficient, on time, and aligned with our commitment to service excellence.

What You’ll Do:

· Coordinate and dispatch delivery loads efficiently and accurately

· Ensure deliveries are completed On-Time and In-Full (OTIF)

· Manage daily schedules, routes, and workloads for drivers

· Communicate with drivers, yard teams, and customers to ensure smooth operations

· Monitor delivery progress and problem-solve issues in real time

· Support and enforce safety standards across delivery operations

· Continuously look for ways to improve delivery efficiency and service quality

What We’re Looking For:

· Strong organizational and time-management skills

· Ability to multitask and prioritize in a fast-paced environment

· Excellent communication and problem-solving abilities

· A proactive mindset with a strong sense of ownership

· Comfort working with scheduling systems and general computer tools

· Experience in dispatching, logistics, or construction/lumber industry preferred but not required

What Success Looks Like:

· High OTIF (On-Time, In-Full) delivery performance

· Efficient use of routes and resources (journey value)

· Effective management of overtime hours

· Consistent, reliable execution of daily delivery plans

Why You’ll Love Working at DCL

· Competitive pay & benefits

· 100% employer paid individual health insurance

· 401(k) with company match

· Flexible spending accounts

· Paid holidays and paid time off

· Opportunities for training, certifications, and career growth (with leadership approval)

Our Core Values:

· We hire, train, and reward people who embody our values every day:

· Be Proactive

· Take Ownership

· Do Whatever It Takes

· Leave It Better Than You Found It

· Have Total Integrity

· Be a Good Human

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave

Experience:

• Building Materials Dispatching: 2 years (Preferred)

Ability to Commute:

• Farmington, MN 55024 (Preferred)

Work Location: In person