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District Sales Manager - Houston
District Sales Manager – Houston
Walters Hospitality is a high growth wedding & event venue company that is focused on offering exceptional and memorable experiences. Our portfolio of exquisite and stunning venues hosts our clients to celebrate life milestones and corporate events honoring their teams.
The District Sales Manager (DSM) is a key sales leader responsible for coaching, developing, and driving performance for a team of 6–10 Venue Specialists across multiple venues within a defined region. The DSM reports directly to the Senior Director – Sales and ensures each Venue Specialist is equipped, motivated, and aligned to achieve quarterly sales goals, deliver outstanding client experiences, and uphold Walters Hospitality brand standards.
Leadership & Coaching:
- Lead, mentor, and develop a team of 6–10 Venue Specialists through field presence, weekly coaching, real-time feedback, and ongoing skill development.
- Conduct regular on-site shadowing of venue tours to provide tactical coaching and uphold best-in-class sales standards.
- Reinforce Walters Hospitality sales processes, talk tracks, discovery framework, and value-based selling.
- Foster a culture of positivity, accountability, and continuous growth.
Sales Performance & Regional Results:
- Own and drive regional performance to meet or exceed quarterly contracted revenue and contract goals.
- Analyze sales dashboards, conversion metrics, and pipeline activity to identify opportunities and create action plans.
- Execute regional strategies provided by the Senior Sales Leader while contributing local insight and performance recommendations.
- Manage day-to-day prioritization for Venue Specialists to ensure optimal coverage, tour volume, and follow-up execution
Training & Develop:
- Provide targeted training to strengthen discovery, rapport building, closing skills, and objection
- Support new Venue Specialist onboarding to ensure fast ramp-up and deep understanding of Walters sales standards
- Reinforce ongoing professional development, role-playing, and sales mastery habits.
Operational Excellence
- Ensure Venue Specialists follow all systems and processes, including CRM updates, Siro usage, tour documentation, and lead follow-up standards.
- Partner with cross-functional teams (Marketing, Concierge, Planning, and Operations) to resolve issues and improve client experience.
- Collaborate with the Concierge Team to ensure tour assignment flow is efficient, fair, and aligned with venue logistics.
- Maintain close awareness of venue condition and escalate maintenance or experience gaps to appropriate teams.
Culture Building:
- Inspire your region through recognition, contests, team-building, and consistent communication.
- Reinforce W alters Hospitality values: integrity, excellence, accountability, service, and celebration.
- Create an environment where Venue Specialists feel supported, heard, and empowered to succeed.
Non-Negotiables (Must-Haves for Success)
- In-Field Presence is Required: This is not a desk role—must be willing and excited to spend the majority of time on-site at venues, coaching, and actively supporting tours
- Closing Mentality: Must be confident asking for the sale, coaching others to close, and stepping in to secure bookings when needed
- Accountability Over Excuses: Owns results fully—does not deflect, blame, or wait for direction when performance gaps exist
- Coaching Through Action, Not Theory: Proven ability to develop people through real-time feedback, role play, and hands-on training—not just reporting or observation
- Performance Management Experience: Comfortable addressing underperformance directly, setting clear expectations, and making tough calls when needed
- Pace & Urgency: Thrives in a fast-paced, high-volume environment with clear revenue targets and time-sensitive opportunities
- Data Fluency: Must be comfortable using dashboards, tracking KPIs, and translating data into clear, actionable coaching plans
- Cultural Leader: Sets the tone for energy, competitiveness, and positivity—raises the standard of the entire team
Requirements:
- 5+ years sales experience, strongly preferred from hospitality, leisure/travel, IT, or healthcare
- 2+ years experience managing a team
- Proven success in coaching sales teams to meet or exceed revenue goals.
- Strong communication, motivation, and people-development skills.
- Experience analyzing KPIs, forecasting, and creating tactical sales action plans.
- Ability to thrive in a fast-paced, high-accountability environment.
- Comfortable working remotely with regular travel to venues.
- High emotional intelligence, strong problem-solving abilities, and a passion for coaching.
- Submit/complete background check; have a valid driver’s license and reliable transportation
Measure of Success:
- Region consistently meets or exceeds quarterly goals.
- Venue Specialists are confident, well-trained, and growing month over month.
- Tours convert at high levels due to excellent coaching.
- CRM habits and follow-up discipline are strong and consistent.
- Team morale is high—your region feels supported, celebrated, and equipped.
- Couples receive an unforgettable, seamless venue experience.
Compensation & Schedule:
- Base $60,000-$70,000 + bonus/commission
- Individual schedule requirements:
- 2 evenings/week
- 2 weekends/month (shadowing + selling when necessary)
- Busy season expectations: taking tours as necessary to cover increase
Benefits:
- 85% Employer-Subsidized Medical, in addition we offer Dental & Vision Insurance
- 401k plan with a 4% Match
- Unlimited PTO
- Device & Phone Stipend
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