Divisional In-charge

Job Purpose

To facilitate smart meter installation, O & M related activities that includes quality check and technical support for outsourced agencies

ORGANISATION CHART

Project Head----Operation Head----Zonal Head----Circle Incharge----Divisional Incharge

Key Accountabilities

Accountabilities Key Performance Indicators 1. Facilitate outsourced agencies in their identified areas of operations 1. Go-Live of Smart Meters as per timeline 2. Technical Support in various smart meter installation operations such as consumer surveys, consumer indexing, meter installation, operations and maintenance those carried out by outsourced agencies 2. Quality Checks 3. Steer consumer interactions and enable quick resolutions of technical issues / grievances

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

External - Roles you need to interact with outside the organization to enable success in your day to day work Outsourced agencies, consumers

INTERNAL INTERACTIONS

Internal - Roles you need to interact with inside the organization to enable success in your day to day work Zonal Heads, Supervisors, Stores Team

FINANCIAL DIMENSIONS

Other Dimensions

EDUCATION QUALIFICATIONS

ITI / Diploma (Electrical)

Relevant Experience

7 to 10 years of total experience (Mandatory to have at least 2 years on ground technical experience in meter installation)

COMPETENCIES

• Execution & Results
• Teamwork & Interpersonal influence
• Problem Solving & Analytical Thinking
• Planning & Decision Making
• Personal Effectiveness
• Stakeholder Focus
• Networking
• Capability Building
• Strategic Orientation
• Social Awareness
• Entrepreneurship