Documentation executive- Freight Forwarding

Job Title: Documentation Executive – Freight Forwarding

Department: Freight Forwarding / EXIM Operations
Location: Office Based
Reporting To: Operations Manager

Job Summary

We are looking for a Documentation Executive to handle export and import documentation related to freight forwarding shipments. The candidate will coordinate with CHA, shipping lines, customers, and internal teams to ensure smooth documentation and timely clearance of cargo.

Key Responsibilities

• Prepare and check export documents such as Invoice, Packing List, Shipping Bill, HBL/MBL, Certificate of Origin, etc.
• Coordinate with CHA for customs filing and clearance process.
• Handle import documentation including Bill of Entry and Delivery Orders.
• Follow up with shipping lines for booking confirmation and document release.
• Track shipment status and update customers accordingly.
• Support in resolving basic customs or documentation queries.
• Maintain proper records of shipment documents (physical & digital).
• Share shipment details with billing team for invoice processing.

Skills Required

• Basic knowledge of freight forwarding and EXIM documentation
• Familiarity with ICEGATE and shipping line portals
• Good communication skills
• Attention to detail
• Basic knowledge of MS Excel and email handling

Qualification & Experience

• Graduate / Diploma in EXIM, Logistics, or related field
• 2–5 years of experience in freight forwarding / CHA / logistics

Key Performance Indicators (KPIs)

• Timely documentation submission
• Fewer documentation errors
• Smooth coordination with CHA and shipping lines
• On-time shipment support

Career Growth

• Senior Documentation Executive
• EXIM Coordinator
• Operations Executive

Job Type: Full-time

Pay: ₹20,833.00 - ₹30,000.00 per month

Work Location: In person