Documentation Officer

The Documentation Officer is responsible for managing, organizing, and maintaining all supplier and customer documentation while ensuring strict compliance with company policies, industry standards, and regulatory requirements. This role includes developing and evaluating a comprehensive supplier database, coordinating closely with shipping lines, carriers, and agents, and handling all operational documentation with accuracy and efficiency. Additionally, the Documentation Officer works in collaboration with sales, operations, and logistics teams to streamline processes, resolve documentation issues, and support smooth operations that guarantee timely shipments and successful deliveries.

Technical Expertise

Customer Relationship

Administrative Work

Communication skills

Decision Making

Documentation Officer Job Requirements

• Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or related field.
• Minimum 2–3 years in logistics, shipping documentation, or supply chain operations.
  
  

Technical Skills

• Strong knowledge of shipping documentation (B/L, packing list, certificates of origin, etc.).
• Proficiency in MS Office (Excel, Word) and logistics/ERP systems (Odoo preferred).
• Familiarity with CargoX and Nafeza platforms is a strong advantage.
  
  

Soft Skills

• Strong organizational and filing skills with attention to detail.
• Excellent communication and coordination abilities.
• Ability to work under pressure and manage multiple priorities.
• Problem-solving and negotiation skills.
• Proficiency in English (written & spoken); Arabic is a plus.