DOCUMENTATION SPECIALIST - H

Job Summary:

Creates and delivers documentation training materials for all hospice employees in accordance with current standards and regulations.

Essential Functions:

• Learns, understands, and develops hospice training programs for the company
• Provides training to licensed staff
• Provides training to supervisors/staff implementing new programs
• Assists with HCHB/Point of Care training to appropriate personnel
• Assists VP of Clinical Compliance and Director of Hospice Compliance with projects adhering to the timeframe allotted
• Assists with QI audits
• Collects and compiles information for special projects if necessary
• Identifies performance issues, discusses with leadership, and assists in their resolution.
• Analyzes and evaluates assigned clinical operations to ensure standards are adhered to.
• May have access to personal health information necessary to fulfill the above duties and responsibilities

Additional Responsibilities:

• Performs other duties as assigned or requested
• Adapt to change management
• Work is normally performed in an office environment
• Sufficient endurance to perform the required physical and mental tasks over long periods of time.
• Conforms to all applicable Agency policies and procedures.
• Participates actively in continuing education and in-services.
• Maintains confidentiality of patient information and business trade practices
• Assumes accountability for reporting incidents and complaints according to Agency policy.

Knowledge / Skills / Abilities:

• Organizational skills
• Ability to supervise in accordance with Agency’s policies and applicable laws.
• Ability to respond to common inquiries or complaints, regulatory agencies, or members of the business community.
• Time management
• Cooperative attitude
• Ability to travel to alternate offices as needed. Able to travel frequently (minimum 50%) to other office with overnight stays
• Ability to multi-task, work under pressure with changing priorities and short deadlines, and effectively handle a heavy workload
• Able to work flexible schedule and/or evening hours as needed.
• Advanced written and verbal interpersonal communication
• Basic math skills related to patient care.

Age-Related Competencies:

• Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.

Information Management:

• Treats all information and data within the scope of the position with appropriate confidentiality and security.

Risk Management:

• Cooperates fully in all risk management activities and investigations.
• Keeps abreast of changes in health care law.
• Maintains Agency/program compliance with local, state, and federal laws as well as state accreditation standards.

Minimum Position Qualifications:

• Education: Bachelor's degree in a related field (Healthcare Administration, Business, or Marketing preferred).
• Experience: 5 years of experience in home care and/or hospice, preferred
• License / Certification: Driver’s license and proof of current auto liability insurance; no listing in the OIG Excluded Provider listing
• Registered Nurse licensed in the state(s) in which they practice
• Environmental Conditions: Works under a variety of conditions in facilities and offices; ability to work flexible schedule, ability to travel locally; some exposure to unpleasant weather. Moderate noise level; tasks may involve exposure to bloodborne pathogens; moderate stress and emotional demands.
• Physical Requirements: Sitting is required. Requires ability to always handle stressful situations in a calm and courteous manner. Requires working under some stressful conditions to meet deadlines and agency needs. Ability to engage in local and out-of-town travel via both plane and car.