Domestic Violence Case Manager

Job Description:

Overall Responsibility This position is responsible for providing Rapid Rehousing (RRH) placements along with case management and supportive services promoting housing and economic stability for survivors of domestic violence. Knowledge of and experience in Housing First, Mental Health, Addictive Disorders, Benefits Eligibility and Domestic Violence, especially as it relates to the homeless is highly advantageous.

Specific Responsibilities Perform intake, interview, and assessment to qualify client
Provide case management services to program participants
Assist with housing search, apartment application process and related work for move-in Assist program participants with mainstream benefits and other long-term stable sources of income Cultivate a working relationship with program participants to reduce barriers, gain resources that will ultimately help with permanent stable housing.
Assist program participants to develop case plans to address short- and long-term needs that will lead to financial stability and permanent housing. Conduct monthly home visits to review goals, check-in status, etc.
Conduct quarterly assessments of program participants as well as on the program in general
Facilitate relationships between landlords (property management) and program participants Work closely with case managers, outreach workers, interns and volunteers to identify and access services and resources to help each participant meet their individual needs
Ensure contract compliance with all documentation
Maintain communications and documentation with required data systems (HMIS, CAS, etc.)
Work with other agencies to maximize residents’ outcomes and goals.
Maintain a work schedule to meet program needs with adequate flexibility.
The individual in this position will support the mission and values of the agency, providing survivors of domestic violence with services which are survivor centered, accessible, trauma informed, equitable and inclusive.

Required Education, Experience and Skills

Prefer a Bachelor’s degree in Social Work, Psychology, or related field; or commensurate work experience Two years advocacy and case management experience, preferably in a domestic violence agency
Knowledge of domestic violence
Knowledge of community resources
Ability to demonstrate culturally responsive, equitable and inclusive practices
Proficient use of MS Office/Windows operating system Proven time management and organizational skills
Ability to work collaboratively with others – both internally and externally
Demonstrated relational and interpersonal skills
Ability to maintain accurate, timely documentation of services.
Valid driver’s license and proof of liability insurance.

Preferred Skills Demonstrated ability to assess, plan, facilitate, and evaluate options and services required to meet a client’s identified goals
Experience in crisis response and working with survivors of domestic/sexual violence trauma
Knowledge and experience in trauma informed care
Bilingual Spanish-English
Experience providing financial management and planning education

Physical Requirements:

The physical demands of this job are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequently required to sit, stand, stoop, lift, reach, and walk. Occasionally required to lift/carry items weighing up to 25 lbs. Travel to program participant’s homes (apartments) is required. Must be able to drive day and night.

Valid Texas driver’s license required and proof of current auto liability insurance

Job Type: Full-time

Pay: $40,000.00 - $44,000.00 per year

Language:

• Bilingual (Preferred)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person