Donor Care Manager

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):

Shift 1 (United States of America)

Job Description:

Salary: $91,832-121,222

Vitalant is in search of a dedicated Manager of Donor Care committed to making a positive impact. If you are customer-focused and results-driven to help others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together.

Your impact as a Donor Care Manager is vital. Supporting Vitalant's life-saving mission involves managing the daily operations of the Donor Care (Phlebotomy) department, optimizing team efficiency, productivity, engagement, and performance. You will strategically implement policies, procedures, and goals to ensure the successful achievement of collection targets and budget adherence.

What to Expect

Schedule: Monday-Friday, 8am-5pm, occasional on-call evenings or weekends as needed

Our comprehensive total rewards support you, your family, and your future with

• Medical, dental, and vision insurance
• 401K + 5% company match
• Tuition assistance up to $5k per year
• Free basic life and AD&D insurance
• Free short-and-long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

As a Manager you'll get to

• Hire, train, manage and assess the performance of collections staff and supervisors, ensuring consistent achievement of departmental goals.
• Efficiently organize activities, schedules, and workflows for assigned staff and management, optimizing the use of personnel, equipment and facilities.
• Collaborate in planning, organization, preparation, and administration of the department budget.
• Work closely with Donor recruitment, Laboratory and Hospital Service Leadership to address issues related to collection and recruitment.
• Contribute to planning in relevant to collections, including draws, staffing, and equipment/facilities expenditures.
• Report and resolve deviations within the department promptly.
• Bachelor's degree in a directly related field
• Three years previous healthcare related experience
• Two years supervisory experience

OR

• High School Diploma/GED
• Five years previous healthcare related experience
• Four years supervisory experience
• Successful completion of supervisory training programs
• Able to lift 40lbs

#CSRAD

Location:

102 Chestnut Ridge Road Suite 120 Montvale, NJ 07645

Job Category:

Phlebotomy Services

Contact Information: careers@vitalant.org

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.