Ensure compliance with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance.
Maintain high levels of customer service, donor confidentiality, and a positive donor experience.
Monitor donor conditions and perform eligibility assessments, including vitals, microhematocrit, total protein testing, and donor registration, to ensure safety and product quality.
Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms, troubleshoot alerts, and disconnect donors upon procedure completion.
Perform plasma collection and processing, including sterile product and sample handling, freezer organization, and preparation of shipments in compliance with SOPs and transportation regulations.
Monitor freezer and refrigerator temperatures, report malfunctions, and document variances as required.
Maintain cleanliness of the donor center and work areas, ensuring professional appearance, proper stocking, and safe disposal of biohazardous waste and spills.
Maintain and perform quality control on donor center equipment according to SOPs and manufacturer instructions.
Maintain complete and accurate recordkeeping in compliance with company SOPs.
Provide oversight of product safety and quality by maintaining proper collection ratios, monitoring donor safety, and responding to adverse donor events.
Troubleshoot machine issues and perform routine quality control checks on equipment.
Perform other duties as assigned. 
