SUMMARY:
Drivers transport donated goods, supplies, and salvage materials between Goodwill stores, Attended Donation Centers, and the distribution center.
Drivers ensure safe vehicle operation, timely route completion, and proper loading and unloading of materials.
At Goodwill, we are Investing in People, Strengthening Communities—and this role supports the mission of Improving People’s Lives Through the Power of Work by ensuring donated goods are handled safely, efficiently, and responsibly to maximize mission impact and revenue generation.
REPORTS TO:
Distribution Manager/ Distribution Assistant Manager
ESSENTIAL DUTIES & RESPONSIBILITIES:
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Operates company vehicles to transport donated goods, supplies, and materials between stores, donation centers, and distribution facilities.
- Completes scheduled transportation routes and adjusts as needed based on operational needs.
- Performs daily pre-trip and post-trip vehicle inspections and reports any issues immediately.
- Reports accidents, vehicle damage, or mechanical concerns according to agency procedures.
- Loads and unloads materials safely at stores, donation centers, and warehouse locations.
- Secures all materials in the vehicle to prevent damage during transportation.
- Picks up returnable merchandise and materials from designated locations.
- Delivers materials to assigned locations and ensures accurate completion of delivery documentation.
- Maintains communication with distribution leadership regarding routes, delays, and operational issues.
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Safely operates forklifts, pallet jacks, and other material handling equipment as assigned.
- Maintains cleanliness and organization of assigned vehicle and transportation equipment.
- Uses required personal protective equipment and follows safe material handling procedures.
- Complies with all applicable Department of Transportation (DOT) regulations and agency transportation policies.
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Maintains professional interactions with store staff, donors, and coworkers.
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Participates in required safety drills, training sessions, and operational meetings.
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Reports equipment issues, safety concerns, or operational problems promptly.
- Employees are expected to maintain regular attendance, follow safety procedures, maintain a professional appearance, and comply with all agency policies and procedures.
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Performs additional duties as assigned to support warehouse and distribution operations.
Physical Demands and Work Environment:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees must be able to:
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Sit for extended periods while operating a vehicle
- Enter and exit trucks frequently throughout the day
- Lift, move, and handle materials weighing up to 50 pounds regularly and team lift up to 100 pounds occasionally
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Bend, stoop, kneel, and reach when loading and unloading materials
- Push and pull carts, pallets, and containers
- Operate material handling equipment including pallet jacks and forklifts
Employees may be exposed to:
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Outdoor weather conditions during loading and unloading
- Road and traffic conditions while operating vehicles
- Moving mechanical parts and loading dock environments
- Moderate noise levels
The primary work environment is:
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A combination of vehicle operation and loading/unloading at stores, donation centers, and warehouse locations
QUALIFICATIONS:
Education and/or Experience: High school diploma/GED or equivalent combination of
education and experience. Previous truck driving experience is preferred.
Certificates, Licenses, Registrations: Valid Class D or Class A Louisiana license and personal insurance. Forklift certification required or must be obtained within three (3) months of hire.
Screenings: A background screening and drug test will be completed as a condition of employment. Must pass DOT physical.
REQUIRED KNOWLEDGE AND SKILLS:
- Safe vehicle operation
- Knowledge of delivery logistics
- Understanding of DOT compliance
- Ability to secure loads safely
- Strong situational awareness and safety focus