The primary functions of this position is to coordinate available trucks and equipment and moving them from Point A to Point B, maximizing company revenues and profits, scheduling maintenance for trucks and equipment, and providing superior customer service to drivers, agents, and external customers for our company.
Duties and responsibilities:
- Accept calls from drivers, carrier dispatchers and truck owners looking for loads for their available trucks.
- Direct drivers in their daily activities. Accept shipments for their trucks, schedule them, route them and obtain directions.
- Troubleshoot problems for any driver, owner, agent or customer that may call.
- Coordinate and schedule maintenance for drivers that need emergency or non-emergency repairs
- Talking to drivers about why certain loads are beneficial to them as to the areas that they may deliver the value of a particular load or would line up with what they are planning for.
- Assist with billing problems. (short-pays)
- Must be able to work M-F 10:00am-7:00pm and every other Saturday.
- Other duties as assigned.
Qualifications include:
- High School graduate or equivalent
- 1-3 years of related experience
- Trucking industry experience preferred
- Good communication and technology skills
- Experience with Microsoft Office programs and other web-based programs
- Able to prioritize and work in a fast-paced environment
The Company provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, genetic information or other categories protected by law.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday 10:00am-7:00pm and every other Saturday
Ability to commute/relocate:
- 452 Oak Grove Church Road, Mount Airy, NC 27030
Experience:
- Dispatching: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Ability to Commute:
- Mount Airy, NC 27030 (Required)
Ability to Relocate:
- Mount Airy, NC 27030: Relocate before starting work (Required)
Work Location: In person