DT: Strategic Communications and Change Management

Are you a strategic thinker who can apply your special knowledge to a complex problem or industry? Are you savvy in modern technology concepts and understand human-centered change management? Can you communicate well and help others learn about areas where you’re the subject matter expert? Are you actively excited to learn about areas you know little about, but can find an integration point with your work?

If you said yes to all of the above, then join our growing Digital Transformation department. We are looking for a Digital Strategic Communications and Change Management savvy person who can focus on helping clients transform across People, Data, and Technology by understanding their processes. You will play a key role in driving internal and external engagement in both communicating digital transformation initiatives and how the client uses digital tools and data to communicate while partnering with executive leadership, change managers, business units, and technical experts through digital fluency, strategic thinking, and exceptional storytelling methods that inspire, inform, and mobilize change.

Our team uses agile techniques for developing innovative and strategic solutions through transparent communication, proactive tasking, and integrated team methods to ensure we collaborate naturally for our client's benefit. This opportunity offers the chance to contribute to digital strategy initiatives and develop innovative, leading-edge data management techniques for a federal client.

Candidates should be team players, critical thinkers, and problem solvers who enjoy working in a dynamic collaborative environment. Comfort in a fast-paced, dynamic, open, collaborative, and highly visual environment, and the ability to work on multiple projects with diverse stakeholders simultaneously, are critical.

Summary:

The ideal candidate is a technical expert with exceptional communication skills, ready to contribute to a diverse team. To be successful, you should be able to easily demonstrate your ability to solve problems, manage relationships, fail with humility, learn with curiosity, and always have something of value to contribute. Your role is central to the success of digital transformation by bridging the gap between strategic initiatives and the people they impact. You will craft compelling narratives and lead communication efforts that engage stakeholders, build consensus, and ensure the effective adoption of new digital tools and processes. Your role is pivotal in our clients’ digital transformation journey.

Core responsibilities include, but are not limited to:

• Develop and execute strategic communication plans for various digital transformation projects,
• Craft engaging content, including presentations, emails, and internal blog posts, to inform and inspire stakeholders,
• Collaborate with executive leadership and subject matter experts to translate complex technical concepts into clear, compelling messages,
• Utilize data and analytics to measure the effectiveness of communication strategies and refine approaches, and
• Lead workshops and training sessions to enhance digital fluency across the organization.

(Senior-Level) Responsibilities include, but are not limited to:

• Serve as a senior advisor to leadership on all matters related to change management and strategic communications for major transformation efforts,
• Design and implement an organization-wide communications framework for digital initiatives,
• Mentor and lead a team of communication specialists, guiding them in best practices for storytelling and stakeholder engagement,
• Develop innovative communication channels and tools that leverage modern digital platforms, and
• Act as a key spokesperson for the organization's digital transformation journey in both internal and external forums.

Education and Experience:

• Bachelor's degree in Communications, Marketing, Public Relations, or a related field; Master's degree preferred.
• 5+ years of experience in strategic communications, change management, or a similar role, preferably in a technology or government environment.
• Proven track record of developing and implementing successful communication strategies for complex initiatives.
• Experience with digital content creation tools and platforms (e.g., SharePoint, social media management tools).
• Excellent storytelling and public speaking skills, with a portfolio of work to demonstrate.

Team Culture:

A.S.K (Agile, Strategic, Kind): Strategic thinkers who understand that agility means prioritizing people, functional deliverables, team collaboration, and flexibility to change while treating each other with kindness.

Continuous Learner: People who have the drive and inspiration to learn about new technology and modern processes. Natural collaborators who embrace curiosity to benefit the team.