Tap Growth ai

An innovative tech company based in Dubai is seeking a L2 Infrastructure Support Engineer specializing in incident, problem, and change management. The role involves providing quality assurance, performing root cause analysis, and managing vendor relationships. Suitable candidates should have over 6 years of IT operations experience and a university degree in a computer-related field. A CCIE certification is preferred alongside practical knowledge of ITSM tools. This is a full-time role requiring office attendance.

At a cutting-edge Dubai tech firm, the L2 Infrastructure Support Engineer ensures system reliability by tackling incidents, identifying root causes of IT issues, and guiding change processes. Working closely with vendors and leveraging advanced ITSM tools impacts company-wide tech operations while offering exposure to dynamic problem-solving in a collaborative office environment.

Dubai-Based L2 Infra Support: Incident, Problem & Change

Incident management

Problem management

Change management

Quality assurance

Root cause analysis

Vendor management

ITSM tools

CCIE certification

Join Tap Growth ai and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.