Dubai On-Site Call Center Supervisor - Patient Experience

A healthcare facility located in Dubai is seeking a Call Center Supervisor to oversee daily operations and manage a team of customer service representatives. Responsibilities include monitoring performance metrics, maintaining patient satisfaction, and preparing performance reports. Ideal candidates will have strong supervisory and analytical skills, exceptional communication abilities, and experience in a fast-paced environment. Fluency in both English and Arabic is required, with prior healthcare experience seen as an advantage.