Dumpster Rental - Customer Service & Dispatch Coordinator

Position: Customer Service & Dispatch Coordinator (Bilingual – Spanish Required)

We are a Dumpster Rental Company seeking an experienced and professional Customer Service & Dispatch Coordinator to manage customer inquiries, book rental orders, and coordinate daily delivery logistics.

This role is critical to maintaining smooth operations and providing excellent service to our customers.

Responsibilities:

• Answer and manage incoming customer calls
• Provide rental information, pricing, and availability
• Book and schedule dumpster rental orders
• Dispatch drivers for deliveries and pickups
• Process credit card payments
• Handle customer service requests, changes, and issue resolution
• Coordinate communication between customers and drivers
• Maintain accurate records in company software systems

Qualifications:

• Previous customer service experience (dispatch experience preferred)
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment
• Strong problem-solving skills
• Detail-oriented with excellent organizational abilities
• Proficient with computers and scheduling software
• Ability to multitask and prioritize effectively
• Fluent in Spanish and English (Required)

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)

Work Location: In person