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E-Billing Specialist
About Davis Graham & Stubbs LLP
For over a century, Davis Graham & Stubbs LLP (Davis Graham) has ranked among the region's most prominent law firms, consistently offering quality legal services to emerging and established businesses of the Rocky Mountain West. While the firm's Denver location and intermediate size allow a close personal relationship with local and regional clients, our technology and broad experience allow us to partner effectively with businesses and their investors throughout the world. Davis Graham serves clients nationally and internationally, with a strong focus on corporate finance and governance, mergers and acquisitions, natural resources, environmental law, real estate, intellectual property, and complex litigation. Our lawyers have experience working with companies in the energy, mining, technology, hospitality, private equity, manufacturing, asset management, and aviation industries.
Summary
The E-Billing Specialist is responsible for the accurate and timely submission of client invoices through electronic billing platforms to ensure compliance with client-specific e-billing requirements, and for the timely transmittal of client invoices via the BillBlast E-Mailing module. This role partners closely with Billing & Collections and Client Account positions, billing attorneys, and legal assistants to resolve e-billed invoice rejections, manage e-billing rule sets, support the end-to-end e-billing process from submission through acceptance and payment, ensure the submission/delivery of e-mailed invoices to clients, and client contact reconciliation.
Essential Functions
- E-Billing Submission: Submit invoices through client e‑billing platforms in accordance with client guidelines and deadlines; coordinate with Billing & Collections Specialists to ensure invoice files and supporting documentation are complete prior to submission; confirm successful transmission and track invoice status through acceptance.
- E‑Billing Rules & Compliance: Maintain and apply e‑billing rule sets (including platform rules/EM rules and outside counsel guidelines (OCGs)) to reduce rejections and delays; resolve compliance issues such as timekeeper/task code requirements, narrative standards, and required attachments; partner with attorneys and Billing & Collections Specialists to implement client-specific billing requirements to improve first-pass acceptance.
- E-Billing Rejections, Errors & Follow‑Up: Monitor submitted invoices for rejections, short pays, and other exceptions, then research root causes and coordinate corrections to include working with Billing & Collections Specialists, Client Account Specialists, attorneys, and support staff; track and communicate rejection trends and recommended corrective actions.
- E-Billing Appeals & Deductions: Prepare and process appeals for reduced or denied e‑billed invoices, coordinating with attorneys and support staff to obtain required substantiation; research and respond to client deduction and compliance inquiries related to e‑billed invoices; maintain records of appeals, outcomes, and client feedback to support continuous improvement.
- E‑Billing Client/Matter Maintenance: Maintain client/matter profiles within e‑billing platforms (including required fields, contacts, and submission settings) ; submit updated billing rates into e-billing sites, coordinate between client and attorneys as necessary; perform e‑billing related matter and contact reconciliation (e.g., reference numbers and contact data) to support successful submissions; perform ongoing e‑billing data maintenance, including automatic notifications and platform updates as needed.
- E-Billing Reporting, Analytics & Documentation: Prepare e‑billing status and exception reports (rejections, appeals, deductions, aging in platform) and respond to ad hoc data requests; maintain e‑billing documentation, including platform guidelines, client requirements, and internal process notes; review metrics and trends to identify opportunities to improve acceptance rates, timeliness, and process efficiency.
- E‑Mailing Client Invoices: Release invoices to be emailed to clients via the BillBlast Email module, paying attention to attorney and client requirements; confirm successful delivery and work with Client Account Specialist and Legal Assistants to correct contact information; maintain documentation of attorney and client requirements.
- Budgeting and Accruals: Assist attorneys with preparation of matter budgets and submit budgets in e-billing platforms; research budget rejections and coordinate with attorneys and clients to resubmit budgets; submit accruals per client guidelines into e-billing platforms or via email to client contacts
Required Skills and Abilities
- Strong attention to detail, data accuracy, and ability to interpret client e‑billing guidelines.
- Experience working with e‑billing platforms and common legal e‑billing formats (e.g., LEDES), experience with BillBlast is a plus.
- Analytical mindset with the ability to identify trends, diagnose issues, and resolve discrepancies through audit and root-cause analysis.
- Clear, professional communication skills; ability to partner effectively with attorneys, legal assistants, finance teams, and clients as needed to obtain and validate information.
- Ability to work independently and collaboratively in a fast-paced environment, balancing accuracy with responsiveness and service.
- Proficiency with Microsoft Excel and Word; ability to create reports, track deadlines, and document procedures.
- Demonstrated ability to maintain confidentiality and exercise sound judgment when handling sensitive firm and client information.
- Strong organizational skills with a consistent focus on data quality, documentation, and process improvement.
- Positive attitude, strong work ethic, and dependable attendance
Supervisory Role
None
Work Environment
This position requires the employee to work in a professional office environment with some ability to work from home. Because the employee will handle sensitive firm and client information, the employee must work from a home office and not a public location during any remote periods. The employee will routinely use standard office equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Prolonged periods of sitting at a desk and working on a computer.
Position Type and Expected Hours of Work
This is a full-time, benefit-eligible position. Core business hours are Monday through Friday, 8:00 AM to 5 PM, with some flexibility in start and end times, with a minimum of 2 days in the office per week.
Occasional overtime is required. Early morning, evening, and weekend work may be required as job duties demand.
Required Education and Experience
High school diploma or equivalent required
Preferred Education and Experience
- Knowledge of accounting principles and practices as normally acquired through an Associate’s degree in Accounting or a closely related field, or equivalent combination of training and experience.
- 3+ years of experience in a law firm billing, finance, or operations environment, with a strong understanding of client/matter setup and billing structures.
- Experience with legal billing software, Aderant Expert, and BillBlast, is preferred.
- High attention to detail, strong analytical skills, and the ability to manage deadlines and changing priorities in a service-oriented environment
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Application Deadline
This position is expected to stay open until May 29, 2026. Please submit your application as soon as possible and no later than May 29, 2026, at midnight to ensure consideration.
Salary range is based on or commensurate with experience.
Davis Graham offers competitive benefits. For a full list of benefits provided, please select this link: Benefits.
Colorado Residents: In any material you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Davis Graham provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, transgender status, gender identity or expression, national origin, age, disability, marital status, genetic information, military status or any other status protected by applicable federal, state or local laws.
Davis Graham participates in the E-Verify program to confirm authorization to work in the United States.
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