E-Commerce Executive

• Create, upload, and manage product listings across e-commerce platforms (Amazon, Flipkart, Shopify, etc.).
• Write/edit product descriptions, update images, and ensure accurate pricing.
• Monitor product visibility, SEO, and categorization for better discoverability.
• Track stock levels and coordinate with the warehouse team to avoid stockouts/overstocking.
• Process and manage customer orders, ensuring timely fulfillment.
• Handle returns, exchanges, and refunds as per company policy.
• Respond to customer queries via email, chat, or call.
• Resolve issues related to products, payments, or delivery.
• Maintain positive customer experiences to increase retention and reviews.
• Assist in running promotions, discounts, and campaigns on marketplaces.
• Monitor competitor pricing and suggest adjustments.
• Support digital marketing efforts like SEO, paid ads, and email campaigns.
• Track sales performance, conversion rates, and customer behavior.
• Prepare daily/weekly/monthly sales and inventory reports.
• Share insights to improve product performance and revenue.
• Liaise with logistics, finance, and marketing teams to ensure smooth operations.
• Ensure compliance with marketplace policies and guidelines.
• Stay updated on e-commerce trends, tools, and platform updates.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Education:

• Higher Secondary(12th Pass) (Preferred)

Location:

• Greater Noida, Uttar Pradesh (Preferred)

Work Location: In person