E-commerce Executive (Open to Applicants in Qatar & India)

Position: E-commerce Executive
Company: Shine Gold & Diamonds
Location: Doha, Qatar
Level: Mid
Vacancy: 1

We are looking for an experienced E-commerce Executive to support the full setup, development, and daily operation of our upcoming jewelry e-commerce platform. The role requires hands-on involvement in website coordination, backend management, product listings, and operational workflows — ensuring a seamless online shopping experience and smooth collaboration between marketing, logistics, and development teams.

Visa will be provided free of cost by the company for candidates outside of Qatar.

Key Responsibilities:

• Plan and execute the complete setup of the e-commerce platform, including platform structure, website development coordination, product categorization, inventory setup, order management systems, return/refund policies, integration of shipping/logistics partners, defining operational workflows, and optimizing the overall customer journey.
• Manage day-to-day website operations — product uploads, pricing, descriptions, imagery, and overall website accuracy.
• Ensure the website is consistently updated, fully functional, and aligned with the latest e-commerce trends and best practices.
• Develop and implement e-commerce strategies to increase website traffic, conversions, and online sales performance.
• Handle order processing, fulfilment tracking, and coordination with courier/shipping partners.
• Work closely with the marketing team to support promotions, product launches, and digital campaigns.
• Identify and implement improvements across the customer journey — checkout flow, payment gateway, returns, and after-sales experience.
• Utilize tools like Google Analytics, Shopify/WooCommerce dashboards, and performance data to track and report e-commerce metrics.
• Understand and apply basic SEO principles, product tagging, and content optimization.
• Stay updated on emerging AI tools, automation, and e-commerce technology trends that could enhance efficiency or customer engagement.
• Collaborate with designers, developers, and marketing teams to support e-commerce campaigns, seasonal promotions, and product launches.

Requirements:

• 3–4 years of experience in e-commerce platforms & operations, preferably in retail, jewelry, or luxury brands.
• Proficient with Shopify, WooCommerce (WordPress), Magento, or similar e-commerce platforms.
• Working knowledge of SEO tools, Google Analytics, Google Ads, Meta Ads, and other digital marketing platforms.
• Strong understanding of inventory, order fulfilment, and logistics processes.
• Knowledge of email marketing tools, newsletters, and WhatsApp business tools for customer engagement and communication.
• Knowledge of HTML/CSS and tools like Canva or similar content editing software.
• Ability to multitask, work under pressure, and provide regular reports, insights, and innovative strategies to the reporting manager.
• Fluency in English with excellent verbal and written communication skills.

Compensation & Benefits:

• The total package includes: basic salary, incentives, accommodation, transportation, and other benefits.

o Salary Range: QR 2000 – QR 3500 (with accommodation and transportation benefits)
o Accommodation: Provided by the company.
o Transportation: Provided when the workplace is assigned beyond a reasonable commuting distance.

Final offer will be determined based on the candidate’s experience and interview performance.

Additional Benefits:

• Visa: Provided by the company.
• Air Ticket: One round-trip economy-class ticket every 24 months of service.
• Leave/Vacation: 60 working days of paid leave upon completing two years of continuous service.
• Health: Government health card for access to government health centers and hospitals.
• Gratuity: 21 days' salary for every completed year of service, based on the final basic salary (applicable after one year of employment).

Job Types: Full-time, Permanent

Pay: QAR2,000.00 - QAR3,500.00 per month

Application Question(s):

• Have you read the full job description carefully, including the listed responsibilities and requirements?
• Do you believe you can confidently handle the mentioned responsibilities and meet the stated requirements?
• Where are you currently residing? If you are outside Qatar, are you willing to relocate for this position?