E-Commerce Manager & Operations/Inventory Coordinator

Job Descriptions: E-Commerce Manager & Operations/Inventory Coordinator

1. Job Description — E-Commerce Manager (Amazon / Noon / Talabat)

Location: Dubai
Company: SB Middle East Trading LLC
Type: Full-time

Role Summary

This role manages end-to-end e-commerce performance across Amazon.ae, Noon, and Talabat for a portfolio of 7–9 FMCG, petcare, nutraceutical, and agri-input brands. It covers listings, SEO, pricing, promotions, inventory planning, advertising coordination, and analytics.

Key Responsibilities

1. Marketplace Management
- Create and optimize listings on Amazon Seller Central & Noon Seller Lab
- Build keyword-rich titles, bullets, backend terms
- Oversee A+ content briefs and creative coordination

2. Pricing & Promo Strategy
- Manage pricing, bundles, discounts, and promotions
- Monitor competitor pricing and adjust weekly

3. Inventory Forecasting & Replenishment
- Coordinate FBA replenishment with ops team
- Maintain stock accuracy and minimize stock-outs/overstocks
- Track returns, aging stock, and removal orders

4. Advertising & Traffic
- Manage or coordinate Sponsored Products/Brands campaigns
- Analyze ACOS, ROAS, CTR and recommend optimisations

5. Ratings, Reviews & Customer Feedback
- Monitor reviews & rating health
- Coordinate necessary corrective actions

6. Reporting & Analytics
- Weekly dashboards (sales, traffic, conversion, ad spend)
- Brand-wise performance insights

Requirements

- 2–4 years Amazon Seller Central experience (mandatory)
- Experience managing multiple brands/SKUs
- Strong Excel/Sheets skills
- Understanding of Amazon PPC
- Good written English
- Highly organized and detail-driven

2. Job Description — Operations & Inventory Coordinator

Location: Dubai
Company: SB Middle East Trading LLC
Type: Full-time

Role Summary

This role coordinates inventory, warehousing, 3PL operations, and replenishment workflows for all brands in the e-commerce portfolio. Works closely with Amazon FBA, Noon Express, and the in-house E-commerce Manager.

Key Responsibilities

1. Inventory Tracking
- Maintain daily stock levels across 3PL & Amazon FBA
- Track inward, outward, returns, and ageing

2. 3PL Coordination
- Manage inbound receiving and GRN
- Coordinate pick/pack with 3PL partners
- Ensure timely deliveries to Amazon/Noon warehouses

3. FBA Replenishment
- Prepare carton/pallet labels, ASNs, documentation
- Book delivery appointments and track completion
- Resolve stranded/blocked inventory issues

4. Outbound & Returns
- Manage returns, removals, consolidation
- Maintain accurate return records

5. Documentation & Compliance
- Ensure labels/barcodes meet platform standards
- Maintain shipment records & handover proofs

6. Cross-Functional Support
- Work with finance on warehouse invoice reconciliations
- Provide stock inputs for forecasting

Requirements

- 1–3 years e-commerce/warehouse coordination experience
- Familiarity with Amazon FBA (preferred)
- Strong Excel/Sheets skills
- Good communication skills
- Highly organized and reliable

Job Type: Full-time