E-Commerce & Marketplace Associate

About Us

We are a fast-growing, family-owned e-commerce brand scaling across Amazon, Etsy, TikTok Shop, and other online marketplaces. We value team members who take initiative, learn quickly, and take pride in driving results.

The Role

This role is ideal for someone who understands the complexities of selling on Amazon, Etsy, and TikTok Shop, including working with third-party fulfillment partners, platform policies, and data-driven decision-making.

You’ll have real responsibility and the opportunity to make an impact. This role is for someone who pays attention to details, digs into the numbers, notices what’s changing, and takes action to improve things.

This isn’t a role for simply “managing” ecommerce. We’re looking for someone who genuinely cares about the business and wants to make it better every day. You’ll be hands-on with digital operations, data analysis, social media management, and customer experience optimization, learning and growing as the business scales.

What You’ll Do

Optimize for Growth: Continuously improve titles, bullets, images, keywords, and A+ content to drive SEO, conversion rate, and sales across Amazon, Etsy, TikTok Shop, and our website

Analyze & Take Action: Monitor sales, traffic, ad, and keyword data; identify trends, issues, and opportunities; create Excel reports to guide decisions

Drive Ad Results: Plan, launch, and optimize paid campaigns (PPC, sponsored products, social ads) for maximum effectiveness

Product Launch & Merchandising: Support new product launches with listing readiness, keyword research, content, and merchandising strategy

Inventory & Fulfillment: Track stock levels, create FBA shipments, and coordinate with third-party fulfillment partners to ensure smooth operations

Customer Experience: Monitor reviews, questions, and feedback to improve the customer journey

Platform & Policy Management: Stay up-to-date on Amazon, Etsy, and TikTok Shop policies, respond to and prevent policy violations, and troubleshoot listing or account issues

Special Projects: Assist with miscellaneous operational or marketing tasks as needed

What You Bring

0–2 years of hands-on ecommerce or related experience (Amazon, Etsy, or TikTok Shop experience a plus)

Self-starter attitude — able to learn independently and take initiative

Advanced Excel skills (VLOOKUP/XLOOKUP, pivot tables, data cleanup, reporting)

Action-oriented: you use data to make decisions and move forward

Detail-obsessed: you notice the small things others miss

Strong written and verbal communication

Team-first mindset; willing to handle backend and operational tasks

Required Qualifications

0 -1 year experience in ecommerce, business operations, analytics, bookkeeping, or another role working heavily with Excel and data

Exceptional written communication and attention to detail

Basic proficiency with Photoshop or other image editing tools

Preferred Qualifications

Experience creating listings on Amazon, Etsy, or TikTok Shop

Experience creating product pages in bulk via templates or software (Feedonomics, Salsify, or similar)

Familiarity with AI/LLM tools to improve workflows

Product photography or basic graphic design skills

Why You’ll Love Working Here

Rapid growth, new product launches, and meaningful responsibility

Family-business culture built on trust, ownership, and problem-solving

Hands-on experience with multiple marketplaces, social media, and digital operations

Real impact — your work directly contributes to growth

In Short

You’ll help drive the digital growth of a fast-growing ecommerce brand, working hands-on with Amazon, Etsy, TikTok Shop, ads, social media, and operations — while learning, growing, and making a tangible impact from day one.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 35 per week

Work Location: Hybrid remote in Orlando, FL 32809