E-commerce / Online Sales Manager

Job Description:

We are looking for a proactive and detail-oriented E-commerce / Online Sales Manager to manage and oversee our online food delivery platforms. The ideal candidate will have hands-on experience with delivery apps such as Deliveroo, Talabat, Careem, Noon, Keeta and similar platforms, ensuring smooth daily operations and optimal online performance.

Key Responsibilities:

• Manage and maintain all food delivery and online ordering platforms
• Coordinate menu uploads, pricing, photos, and promotions across apps
• Monitor daily orders, resolve order-related issues, and liaise with aggregator support teams
• Ensure timely updates of availability, timings, and discounts
• Analyze sales performance and prepare basic reports
• Coordinate with kitchen and operations teams to ensure smooth order fulfillment
• Handle customer complaints and feedback received through aggregator platforms

Requirements:

• Proven experience working with food delivery apps (Deliveroo, Talabat, Careem, Noon, etc.)
• Good understanding of aggregator dashboards and tools
• Strong communication and coordination skills
• Basic knowledge of sales reporting and Excel is an advantage
• Ability to multitask and work in a fast-paced environment
• Prior experience in F&B or hospitality is preferred

What We Offer:

• Competitive salary (based on experience)
• Supportive work environment
• Opportunity to grow with the company

Job Type: Full-time

Pay: AED5,000.00 - AED7,000.00 per month

Work Location: In person