E-commerce Operation Specialist (Bilingual Chinese)

We are looking for an ambitious and detail-oriented E-commerce Operation Specialistto support the daily operations and growth of our online business. This role offers hands-on experience across marketplace management, digital marketing, influencer partnerships, inventory planning, and performance analytics.

Responsibilities:

• Support the daily operations of Amazon, TikTok Shop, Walmart, and other e-commerce platforms.
• Manage and optimize product listings, promotions, and marketplace performance.
• Coordinate TikTok creator and affiliate partnerships.
• Assist with TikTok content optimization and social media marketing initiatives.
• Monitor and optimize Amazon Ads, Facebook Ads, and Google Ads campaigns.
• Analyze sales, advertising, and marketplace performance data to identify growth opportunities.
• Coordinate inventory planning, logistics, and order fulfillment.
• Handle customer inquiries and help maintain excellent account health and customer experience.
• Collaborate with cross-functional teams to support new product launches and business growth.

Requirements:

• Verbal and Written Mandarin Chinese is required
• Strong sense of urgency and ownership
• Engage in interactive dialogue with customers through active listening
• Detail-oriented and analytical problem-solving skills
• Strong in multitasking
• Effective verbal and written communication skills
• Must be dependable, responsible, with reliable attendance
• Ability to successfully handle multiple tasks and work in an organized and self-supervised manner
• Bachelor or equivalent work experience

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• Paid time off

Work Location: In person