E-Commerce Operations & Website Management Executive

• Oversee day-to-day operations of the e-commerce platform, ensuring optimal functionality and performance.
• Manage and update website content, ensuring a seamless and user-friendly shopping experience.
• Coordinate with internal departments (inventory, marketing, logistics, customer support) to ensure timely and accurate order fulfillment.
• Track and analyze website performance metrics (traffic, conversion rates, bounce rates, etc.) and suggest improvements.
• Resolve customer service issues promptly and professionally.
• Implement strategic e-commerce initiatives to improve traffic, user engagement, and conversion rates.
• Liaise with logistics partners to ensure efficient delivery and reverse logistics processes.
• Manage marketplace operations (Amazon, Flipkart, etc.), including listings, order processing, and performance tracking.
• Ensure inventory accuracy across website and marketplaces.

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person