E-Commerce Opration Manager

Job Summary
We are seeking a dynamic and results-driven E-Commerce Operations Manager to lead the day-to-day management of our online sales platform. In this pivotal role, you will oversee all facets of e-commerce operations, ensuring seamless order fulfillment, optimized website performance, and enhanced customer experience. Your expertise will drive growth through innovative marketing strategies, data-driven decision-making, and continuous process improvements. If you thrive in a fast-paced digital environment and are passionate about elevating online shopping experiences, this is the perfect opportunity to make a significant impact.

Responsibilities

• Manage end-to-end e-commerce operations, including order processing, inventory management, and logistics coordination to ensure timely delivery and customer satisfaction
• Develop and implement strategies for conversion optimization to maximize sales and improve user engagement across digital channels
• Utilize SEO tools and conduct keyword research to enhance website visibility and organic traffic growth
• Oversee content creation and management on platforms such as WordPress and content management systems to ensure compelling product listings and promotional materials
• Plan and execute digital marketing campaigns using Google Ads (formerly Google AdWords), Facebook Advertising, SEM (Search Engine Marketing), and marketing automation tools to boost traffic and sales
• Monitor website analytics with Google Analytics and other SEO tools to analyze performance metrics, identify opportunities for improvement, and report on key KPIs
• Collaborate with graphic designers using Adobe Photoshop, Adobe Creative Suite, and HTML/CSS skills for creating engaging visual content that aligns with brand standards
• Manage social media marketing efforts across platforms like Facebook, Instagram, and LinkedIn to increase brand awareness and customer engagement
• Optimize website performance through technical improvements such as JavaScript, SQL queries, HTML/CSS adjustments, ensuring fast load times and mobile responsiveness
• Coordinate with cross-functional teams including content creators, developers, and customer service to streamline operations and enhance overall user experience

Skills

• Proficiency with SEO tools, Google Analytics, Google Ads (AdWords), SEM strategies, and marketing automation platforms
• Strong knowledge of e-commerce platforms such as WordPress or other content management systems
• Expertise in conversion optimization techniques to improve sales funnel efficiency
• Skilled in social media management across various channels including Facebook Advertising and content creation tools like Adobe Photoshop and Adobe Creative Suite
• Technical proficiency in HTML, CSS, JavaScript, SQL for website customization and troubleshooting
• Excellent copywriting skills for compelling product descriptions, email marketing campaigns, and promotional content
• Ability to analyze data effectively using analytics tools to inform strategic decisions
• Experience in B2B marketing strategies tailored for online marketplaces
• Knowledge of digital marketing best practices including performance marketing tactics across multiple channels

Join us as an E-Commerce Operations Manager where your innovative ideas will shape the future of our online presence. Bring your passion for digital marketing, technical expertise, and strategic mindset to create an engaging shopping experience that delights customers worldwide!

Pay: $21.00 - $27.00 per hour

Work Location: In person