E-Commerce Specialist (Onsite - Full time)

About the Company

LondonShine is a fast-growing Pakistani consumer brand offering a premium range of household and personal care products — including shoe care, surface cleaners, steel scourers, and cleaning accessories. Backed by 3A Pakistan, LondonShine is distributed through an extensive field sales network spanning major cities across Pakistan, with an expanding digital and e-commerce footprint. We are a team that moves fast, builds boldly, and is committed to making LondonShine a household name in Pakistan.

Role Overview

We are looking for a driven and hands-on E-Commerce Specialist to build LondonShine's entire online sales presence from the ground up. This is a foundational role — you will be the architect of our digital storefront. From setting up and managing stores on third-party marketplaces to supporting the development and operations of LondonShine's own e-commerce website, you will own the full online sales channel and be directly accountable for driving visibility, engagement, and revenue growth.

Key Responsibilities

Marketplace Management

• Set up, manage, and optimise LondonShine's seller accounts on third-party platforms including Daraz, Kravemart, PandaMart, and other relevant online marketplaces
• Create and maintain compelling, SEO-optimised product listings — including product titles, descriptions, images, and pricing — across all platforms
• Monitor marketplace performance metrics (sales, rankings, reviews, conversion rates) and take proactive steps to improve them
• Manage inventory levels, order fulfilment, and customer queries across all marketplace platforms
• Run and manage sponsored ads and promotional campaigns on Daraz and other marketplaces to boost visibility and sales
• Build and maintain strong relationships with category managers and account representatives on each platform

Company Website (E-Commerce)

• Collaborate with the web development team and management to build and launch LondonShine's own branded e-commerce website
• Own the day-to-day operations of the website — product uploads, pricing updates, promotional banners, and content management
• Ensure a seamless and engaging user experience across desktop and mobile
• Implement SEO best practices to drive organic traffic to the website
• Coordinate with the Graphic Designer for product visuals and the Social Media Manager for traffic-driving campaigns

Sales Growth & Analytics

• Track and report on e-commerce KPIs including GMV, conversion rates, average order value, return rates, and customer acquisition cost
• Identify new marketplace opportunities and online sales channels relevant to LondonShine's product range
• Develop and execute promotional strategies — discount campaigns, bundle offers, seasonal sales — aligned with the broader marketing calendar
• Analyse competitor listings and pricing to maintain LondonShine's competitive positioning online

Requirements

• 4–5 years of proven experience in e-commerce, preferably managing marketplace accounts (Daraz experience is essential)
• Hands-on experience with Daraz Seller Center; familiarity with Kravemart, PandaMart, or similar platforms is a strong advantage
• Understanding of marketplace SEO, sponsored listings, and campaign management
• Experience with or knowledge of e-commerce website platforms (Shopify, WooCommerce, or similar)
• Strong analytical skills — comfortable working with sales dashboards and data to drive decisions
• Ability to coordinate across teams — design, marketing, logistics — to deliver results
• Strong written communication skills for product copywriting in English and Urdu
• Bachelor's degree in Business, Marketing, IT, or a related field

What We Offer

• Competitive salary based on experience
• The rare opportunity to build an e-commerce function from scratch — with full ownership
• Work directly with a brand that is growing fast and investing in its digital future
• Collaborative team environment with a creative marketing team

To Apply: Send your CV to hr@3a.com.pk Subject line: Application – E-Commerce Specialist

Work Location: In person