Early Intervention Case Manager, Bilingual

The Resource Exchange (TRE)
Colorado Springs, CO
$22.32 – $23.18 per hour
Full-Time | Non-Exempt
Hybrid / Community-Based / Office / Virtual Flexibility

Why Work at The Resource Exchange?

At The Resource Exchange (TRE), your work has real meaning. You are not just filling a role—you are helping children with developmental needs and their families build stronger, more supported futures.

We believe in:

• Making a measurable difference in families’ lives every day
• Supporting work-life balance through a flexible, hybrid work environment
• Investing in your professional growth through ongoing training and development
• Creating a culture built on collaboration, respect, and purpose-driven work
• Encouraging innovation, advocacy, and continuous improvement

Our Early Intervention team is built on compassion, teamwork, and accountability. If you want a career where your work matters beyond the desk, this is the place to grow.

Position Overview

The Bilingual Early Intervention Service Coordinator plays a key role in guiding families through the Early Intervention process from initial referral through transition.

In this role, you will act as a trusted partner to families, ensuring they understand their rights, have access to resources, and receive coordinated support services that promote their child’s development and success.

You will manage a caseload of approximately 55–65 children, ensuring compliance with all state and federal timelines while delivering family-centered, culturally responsive support.

What You Will Do

As a Service Coordinator, you will:

• Guide families through the Early Intervention process in a clear, supportive, and family-friendly way
• Educate families on their rights under Part C of IDEA and ensure informed participation
• Maintain compliance with all required timelines, documentation, and procedural safeguards
• Coordinate evaluations and collaborate with multidisciplinary teams
• Develop and maintain accurate and meaningful Individualized Family Service Plans (IFSPs)
• Build strong relationships with families through consistent communication and trust-based engagement
• Connect families to community resources and support systems
• Support transition planning as children exit the Early Intervention Program
• Ensure accurate documentation across state and agency systems
• Collaborate with team members to ensure high-quality service delivery and positive outcomes
• Apply coaching and primary provider models in partnership with the care team
• Maintain professionalism, flexibility, and responsiveness in a fast-paced environment
• Drive to community locations as part of service delivery

What We’re Looking For

Minimum Qualifications:

• Bachelor’s degree in Human Services, Social Work, Early Childhood, Education, Psychology, or related field
  OR
• Associate’s degree + 2 years of experience working with children and families with disabilities
  OR
• 5 years of documented experience working with children and families with disabilities

Required Skills:

• Strong bilingual communication skills (English/Spanish required)
• Excellent verbal and written communication
• Strong advocacy and family engagement skills
• Ability to manage multiple priorities and caseload responsibilities
• Strong organizational and follow-through skills
• Proficiency with Microsoft Office and electronic documentation systems
• Ability to travel to community locations regularly

Preferred Experience:

• Experience with Early Intervention or developmental disability services
• Knowledge of Medicaid Waiver programs
• Experience working with diverse and underserved populations
• Familiarity with community resources and service coordination

Work Environment

This role operates across:

• Office settings
• Community locations
• Private residences
• Virtual platforms

Moderate physical activity may be required, including walking, sitting, standing, and lifting up to 20 lbs. A reliable vehicle, valid Colorado driver’s license, and insurance meeting agency standards are required.

Benefits

We offer a competitive and comprehensive benefits package designed to support your well-being and growth:

• Medical, dental, and vision insurance
• Employer-paid life insurance and short-term disability
• Voluntary life and long-term disability options
• Paid time off and holiday pay
• 401(k) with employer contributions
• Flexible work environment
• Mileage reimbursement
• Training and professional development opportunities
• Public Student Loan Forgiveness (PSLF) eligible employer
• Supplemental insurance options
• Pet insurance and additional voluntary benefits
• Career growth and advancement opportunities

Additional Information

This job description is not intended to be all-inclusive. The Resource Exchange reserves the right to modify duties, responsibilities, and schedules as operational needs require.

The Resource Exchange is an Equal Opportunity Employer. We are committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital status, or any other protected status under applicable law.