Early Morning Transportation Coordinator (Part-Time, Hybrid)

Busy Bee Transit, a Philadelphia-area transportation company, seeks an experienced Transportation Coordinator to support morning operations. This is not an entry-level role; candidates must bring prior , transportation, scheduling, logistics, healthcare coordination, call center supervision, or a similar operations-focused position.

Responsibilities

• Answer incoming calls from drivers, riders, and facilities.
• Monitor transportation schedules and route activity.
• Handle cancellations, no-shows, and trip modifications.
• Communicate schedule changes to drivers and clients.
• Track driver attendance and morning check-ins
• Maintain accurate dispatch notes and records.
• Escalate operational issues when necessary.
• Provide professional customer service.

Required Qualifications

• Minimum 2 years of experience in transportation dispatch, NEMT operations, logistics coordination, medical scheduling, healthcare administration, or high-volume customer service operations is required.
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Ability to work independently with minimal supervision
• Reliable computer, internet connection, and quiet workspace
• Ability to consistently begin work at 4:00 AM, Monday–Friday

Preferred Qualifications

• Transportation dispatching experience specifically
• Experience with dispatch or scheduling software
• Experience managing multiple schedules simultaneously
• Experience communicating directly with drivers, clients, and facilities

What We're Looking For
This role suits someone who is dependable, organized, calm under pressure, and able to make sound independent decisions. Reliability and attendance are critical. We're seeking a professional with prior experience and minimal training needs.Only applicants with relevant professional experience will be considered.

Pay: $20.00 - $24.00 per hour

People with a criminal record are encouraged to apply

Application Question(s):

• Do you have at least one year of professional experience in dispatching, scheduling, transportation, logistics, healthcare coordination, call center operations, or administrative operations?

Please reply with:
Yes
No

• How many years of relevant experience do you have?

Please reply with:
1–2 years
2–5 years
5+ years

• Are you able to consistently work Monday through Friday beginning at 4:00 AM?

Please reply with:
Yes
No

Work Location: Remote