ECM Specialist

General Description

Responsibilities & Duties

• Reviewing, analyzing, and evaluation business systems to design processes that align with the organization’s strategic goals and daily operations.
• Develop workflows, forms, and business processes to empower departments with better control, reporting, and use of data, metadata, and information within the document management system.
• Maintain accurate documentation of all processes.
• Collaborate with internal users to identify needs and implement solutions for enhanced Laserfiche functionality.
• Administer additional Laserfiche components, including Mobile, Quick Fields, and Audit modules.
• Provide timely and professional responses to user requests, demonstrating a strong focus on customer service and collaborative problem-solving.
• Build dynamic dashboards and reports to give departments insights into document management system usage, workflow performance, and content analytics.
• Exhibit excellent communication, documentation, and presentation skills, ensuring clear and effective information sharing.
• Support additional enterprise applications as required.
• Be available for emergencies or special projects, which may involve working outside of regular business hours, including nights, weekends, and holidays.
• Must adhere to Absentee Shawnee Tribe Personnel Policies and Drug and Alcohol Policies.
• Other duties as assigned.

Qualifications

• Bachelor's Degree preferred.
• Microsoft/Laserfiche Certifications are a plus.
• A minimum of five years of relevant experience in technical analysis, systems analysis, or computer service/repair.
• 3 years of experience in Systems/Application Administration.
• Must be able to pass a drug test for pre-employment for the Tribe
• Must have a valid Oklahoma Driver’s License.
• Must be able to pass a background check.

• Laserfiche RIO
  • Microsoft Operating Systems (client and server)
  • Microsoft PowerBI
  • VMWare
  • Storage Administration
  • WWW/HTML
  • Javascript, CSS and other scripting languages
  • Emerging technology trends
  • Deadline and detail orientated.
  • Evaluate critical systems, prioritize workflows, and implement effective solutions.
  • Demonstrate strong written and verbal communication skills.
  • Interpret and apply relevant laws, regulations, and policies.
  • Ability to provide technical assistance for Laserfiche-related issues.
  • Ability to read and comprehend technical manuals.
  • Work efficiently for extended periods at a computer workstation.

• Must be able to sit, stand, stoop, bend or kneel for long periods of time.
• Sitting or standing or walking for long period of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking hearing and visual acuity.
• Willing to travel.
• Frequent lifting (up to 15 lbs)
• Occasional lifting (up to 30 lbs)