Ecomm & Sales Assistant

Dreamwear is an industry leading creator of top quality, fashion-forward intimate apparel, shapewear and sleepwear. We own, license, and manage a diverse portfolio of brands that share our passion for quality, comfort, and trend, such as Danskin, Nautica, Juicy Couture, Marilyn Monroe, XOXO.

As we continue to enhance our Direct-to-Consumer Ecomm business, we are seeking a highly organized Ecomm Assistant to support our team. This role is ideal for someone who can quickly learn and manage existing processes, assist with both day-to-day operations and strategic initiatives, and become increasingly independent over time.

KEY RESPONSIBILITIES –

Catalog & Storefront Management

• In tangent with Ecomm Manager, maintain and update all brand storefronts, including new colors/styles.
• Work with graphics team to review A+ content generation.
• Conduct weekly listing reviews and make necessary adjustments to ensure product pages are accurate.
• Help edit product copy, attributes, categorization and images to maintain brand consistency and license compliance.

Photoshoot Support

• Attend in-house photoshoots each quarter. Provide assistance with sample tagging, submission, and maintenance.
• Collaborate on final photo selections that help enhance our visual presentations.

Inventory & Order Management

• Oversee inventory levels, including unfulfillable or aging stock, and coordinate logistics with warehouses and the Order Entry team.
• Support weekly operational tasks, including PO processing, ATS/Holds, inventory opportunities, and open order reconciliation.

Reporting & Analysis

• Help update monthly sales recaps for the team and summarize goods approaching aged buckets to help Ecomm Manager create a course of action.
• Track shipment defects and collaborate with relevant teams to resolve issues promptly.
• Review on-hand reports, adjust delivery dates as needed, and monitor shortages to maintain accurate inventory records.

Customer Support

• Respond to customer inquiries related to product listings or order fulfillment as needed.
• Assist Account Executive with admin responsibilities.

QUALIFICATIONS –

• Strong communication skills and virtual collaborative skills, with ability to work cross functionally between departments, external providers, and remote teams.
• Demonstrated organizational and prioritization skills.
• Comfortable working in Excel (Ideally knows how to use the following functions: Sum If, X-lookups, Pivot Tables).
• Basic Outlook & Microsoft Teams navigation.
• Must have an interest in learning about and working in Amazon Seller Central (including product creation, fulfillment, and reporting)
• This job description is not intended to be exhaustive. They can be changed orally or in writing at any time by the discretion of management.