Ecommerce Account Manager (Hybrid)

Ecommerce Account Manager at Boiron USA

Hybrid Schedule 3 days in office 2 remote

Must be able to commute to Newtown Square, PA

What does Boiron Do?

For over 85 years, Boiron has been dedicated to providing families with the purest medicines made from the earth's best resources. As a leader in the natural health and wellness space, Boiron offers solutions for common ailments such as cold, allergies, heartburn, muscle soreness and many more. You can find Boiron products in top retailers nationwide.

What would you be doing as a Ecommerce Account Manager?

The Ecommerce Account Manager will be responsible for creating and activating online sales plans and execution, leading and working with VP of Marketing & Ecommerce to create marketing campaigns and best in class product presentation, identifying new opportunities to grow the ecommerce business, capturing, and sharing best practices and learnings and building strong relationships with Ecommerce Team and other Boiron Channels.

But what does this job really do...?

• Coordinates with Retail Media, Ecommerce and Marketing teams regarding Online Retailer sales, marketing, and promotions campaigns.
• Development of programs designed to drive aggressive sales volume growth for Online Accounts, 3P Accounts and new prospective dotcoms.
• Develop, document and continuously measure against the strategic roadmap enabling Accounts to achieve sales goals.
• Monitor pricing and 3P Sellers in the marketplaces to protect and grow Boiron brands.
• Work with the Marketing teams to enhance the Online Retailer Catalogs and Product Detail Pages.
• Drive sales and margin through site merchandising strategies (working with retail media, digital shelf, marketing to optimize the customer’s experience and alignment with ecommerce marketing strategies).
• Develop and communicate e-commerce business results to the company and customer on a monthly and as needed basis.
• Identify insights and action steps to improve business performance.
• Interface with all strategic departments within the online partners.
• Hold quarterly planning & review meetings with online retailers.
• Represent Boiron at tradeshows and conferences.
• Become the “expert” on the online retailer’s “way of doing business” and be able to share with other Boiron departments.
• Understand and share, in a timely manner, market intelligence regarding competitive activity; changes in retailer’s finance, personnel or strategic status; new business opportunities and other information necessary for the company to succeed with online retailers.
• Work with sales and marketing department to identify areas of growth and potential partners and/or useful technologies to consider in growing ecommerce sales.
• Other duties as assigned.

You would be a great fit if you have the following...

• B.S./B.A in related field required.
• 5-10 years sales industry experience Preferably in OTC, Natural Products Industry or Pharmaceutical Industry
• Combine 5+ years’ experience in Key Account, Digital or Ecommerce sales position.
• Strong working knowledge of ecommerce, digital advertising platforms, email, CRM and analytics.
• Customer P&L responsibility
• 20%+ travel
• Available to work weekends as needed.
• Skill to properly manage the chain through product category management expertise.
• Familiar with all aspects of a retailer’s corporate and online store operations
• Superior sales, communication, organization and management skills
• Excellent PC skills (Advanced Microsoft Excel, Word, PowerPoint)
• Strong verbal and written communication skills
• Due diligence and attention to details
• Needs to be organized and can handle multiple tasks at the same time.
• Passion for e-commerce and digital platforms

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Please provide your salary requirement.

Ability to Commute:

• Newtown Square, PA 19073 (Preferred)

Work Location: Hybrid remote in Newtown Square, PA 19073