Ecommerce Analyst

Ecommerce Trainee (Rotational Role)

At Inspired Comforts , we design products that make recovery, healing, and everyday life feel a little easier and more human. Many of our customers are going through vulnerable moments, and everything we do — from our products to our customer experience — is built with empathy, care, and attention to detail.

We’re looking for a curious, creative, and organized Ecommerce Analyst to join us in two hands-on, roles (1) Focused on marketing and (2) Focused on marketing operations across our online channels. This is an ideal opportunity for a recent graduate or early-career professional who wants broad exposure to ecommerce — from content creation and customer experience to operations, Shopify, Amazon, and TikTok.

This role is perfect for someone who enjoys wearing many hats, learning by doing, and growing alongside a small, fast-moving brand.

What You’ll Do

You’ll rotate across different parts of the ecommerce business and gain real, practical experience, including:

• Content & Creative
• Create graphics and simple marketing assets using Canva
• Support product listings, emails, social posts, and promotional materials
• Help maintain brand consistency across platforms
• Ecommerce Platforms
• Assist with managing Shopify, Amazon, TikTok Shop (and others over time)
• Help optimize product listings (titles, images, descriptions)
• Conduct basic competitor and market research
• Customer Experience
• Respond to customer emails and messages with care and empathy
• Help resolve order issues and questions
• Learn how great customer service directly impacts brand trust and growth
• Operations & Orders
• Support order fulfillment and coordination with our ops team
• Help keep systems organized and running smoothly
• Learning & Growth
• Get exposure to digital marketing, ecommerce analytics, and brand building
• Learn how different channels work together (Shopify, Amazon, TikTok, ads)
• Take on more responsibility over time as your skills grow

Who This Role Is For

You don’t need to know everything — we care much more about curiosity and attitude than a perfect resume.

• 0–2 years of experience (recent grads encouraged to apply)
• Comfortable using Canva (this is important)
• Interest in ecommerce, marketing, content, or digital brands
• Organized, reliable, and detail-oriented
• Clear communicator who enjoys helping people
• Comfortable learning new tools and asking questions
• Someone who enjoys both creative work and practical execution
• Self-starter mindset with a willingness to experiment and learn

Why Join Inspired Comforts

• Real exposure to how an ecommerce brand actually runs
• A supportive, collaborative environment where your work matters
• Opportunity to grow into larger responsibilities over time
• Learn skills across Shopify, Amazon, TikTok, marketing, and operations
• Work with a mission-driven brand focused on care, comfort, and impact

If you’re excited by the idea of learning ecommerce from the inside out, creating thoughtful content, and being part of a brand that genuinely cares about its customers, we’d love to hear from you.

Apply and grow with us at Inspired Comforts.