Ecommerce Specialist

Company Description

Established in 2000, EuroCoffee is a prominent beverage solution provider in the UAE, offering premium products and services. With state-of-the-art showrooms and an advanced webstore, EuroCoffee caters to diverse beverage needs. The company provides exceptional technical support through skilled technicians, expert barista training, and ensures uninterrupted supply with one of the largest inventories in the region. EuroCoffee prioritizes quality, customer satisfaction, and innovative solutions to deliver industry-leading services.

This is a full-time, on-site position for an E-Commerce Specialist located in Dubai.

The E-Commerce Specialist will oversee the management and optimization of the company’s online store, handle customer inquiries, and ensure excellent customer service. Day-to-day responsibilities include analyzing online sales trends, implementing e-commerce strategies, and driving sales growth. Additionally, the role involves coordinating with sales teams, managing product listings, and ensuring the seamless operation of the digital storefront.

The candidate will also be responsible for basic graphic and content design, including creating promotional banners, product visuals, and social media creatives to support online marketing initiatives.

• Strong analytical skills to evaluate e-commerce performance and online metrics
• Proficiency in customer service and excellent communication abilities
• Experience with e-commerce platforms and implementing sales strategies
• Familiarity with sales techniques and a goal-oriented approach
• Basic graphic design skills using tools such as Adobe Photoshop, Illustrator, or Canva
• Ability to create compelling digital content aligned with brand guidelines
• Bachelor’s degree in Business, Marketing, Design, or a related field (preferred)
• Ability to work in a fast-paced environment and adapt to evolving digital trends