JOB SUMMARY
This is an exempt full-time position that involves technical work in the planning, coordinating and maintaining organizational development programs and projects. This position is responsible for implementing training and learning programs in support of the Office wide strategic plan and goals. The work requires the employee to exercise a high degree of independent judgement and initiative and is reviewed through reports, conferences and results achieved.
ESSENTIAL FUNCTIONS (An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the tasks which the employees may be expected to perform. To perform this job successfully, an individual must be able to perform each essential function satisfactorily.)
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Develops short and long term training programs for staff to assure the office maintains and enhances the competence and skills of the employees including State and IAAO certifications and the required Continuing Education Credits.
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Develops and implements preparatory classes for the IAAO courses which includes test preparation skills.
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Coordinate a minimum of five IAAO courses and instruct a minimum of two of these IAAO courses during the budget year.
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Communicates scheduled training opportunities to all staff on a regular basis.
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Prepare and post an annual training calendar.
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Prepares and maintains training records and reports to evaluate the effectiveness of the on-going training efforts.
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Maintains a database tracking all course work for the staff.
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Instructs new staff during the on-boarding process by teaching the course “Introduction to the Assessor’s Office”.
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Facilitate and when required teach internal webinars.
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Coordinates and tracks the educational requirements for the CEAA office certification.
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Create and administer the management development program – Emerging Leaders
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Attend and participate in meetings, conferences and other functions as required.
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Prepare department budget and other required reports.
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Establish and maintain effective working relationships with staff and act professionally and courteously when dealing with the public, staff of other departments and agencies, and co-workers.
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Use MS Office Suite (Outlook, Word, Excel, PowerPoint) and SharePoint.
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Operate modern standard office and field equipment including, but not limited to computer and relevant software, telephone, calculator (HP12C or comparable financial calculator), copy machine, camera, and scanner.
ADDITIONAL RESPONSIBILITIES: Perform other related work as required.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES (The qualifications listed below are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job related criteria).
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Mastery of mathematics, business English and effective verbal and written communication skills.
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Ability to plan, organize, and evaluate the work of others.
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Ability to communicate effectively orally and in writing; effectively work with others inside and outside the organization.
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Ability to use initiative, think independently, and exercise sound judgment; prioritize work.
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Ability to develop and implement effective departmental work procedures and training programs; maintain records and prepare reports.
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Comprehensive knowledge of administrative policies and procedures.
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Technical knowledge of statutes, rules and regulations which affect the preparation and certification of the tax roll for the designated area of assignment.
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Ability to use MS Office Suite (Outlook, Word, Excel, Power Point) and SharePoint.
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Ability to operate modern standard office and field equipment including, but not limited to computer and relevant software, telephone, calculator (HP12C or comparable financial calculator), copy machine, camera, and scanner.
EDUCATION AND EXPERIENCE
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Bachelor's degree from an accredited college or university with major course work in Public Administration or Business; or the equivalent of practical experience supplemented by related technical appraisal education and training which equals five (5) years.
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Must possess an IAAO Instructor certification.
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CFE or other related professional appraisal designation required.
PHYSICAL REQUIREMENTS (This job requires the ability to perform the essential functions contained in this job description. These include, but are not limited to, the following requirements):
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Typically sit at a cubicle, desk, table or counter.
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Use fingers and hands to operate computer keyboard; enter data into a computer or other keyboard device requiring continuous or repetitive arm-hand-eye movement.
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Occasionally walk, stand, stoop or kneel.
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Occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 pounds.
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Occasionally ascend or descend stairs.
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Work for sustained periods of time maintaining concentrated attention to detail.
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Ability to file and retrieve documents from department files.
WORKING CONDITIONS
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Work is regularly performed in an environmentally controlled office setting; however, some work is regularly performed for sustained periods outdoors and occasionally in hot, cold, or inclement weather.
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May be required to periodically travel to various properties throughout the County, as well as the various Service Centers.
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This position may be required to provide support before, during and after major storm events and emergency situations, such as hurricanes or other declared emergencies, depending on assigned emergency role. May require after-hours or weekend duty.
In compliance with the Americans with Disabilities Act, reasonable accommodations will be made for otherwise qualified individuals with disabilities, and encourages both prospective and current employees to discuss potential accommodations with Human Resources