Education Counselor / Admissions Sales

Job Description: Education Counselor / Admissions Sales (Inkstall)Role Overview

Inkstall is hiring an Education Counselor / Admissions Sales Executive to counsel parents and students, handle enquiries, and convert leads into admissions for IGCSE / ICSE / CBSE / IB programs (offline + online). This is a high-energy, target-driven role for someone who can build trust, communicate clearly, and close enrollments confidently.

Key Responsibilities

• Handle inbound enquiries from calls, WhatsApp, website leads, walk-ins, and social media.
• Counsel parents & students about course suitability, batch options, fee plans, and timelines.
• Convert leads into admissions through follow-ups, relationship building, and closing.
• Schedule and coordinate demo classes, trial sessions, and center visits.
• Maintain lead data properly in CRM/Excel: lead status, follow-up dates, parent/student details.
• Daily follow-ups via call + WhatsApp and ensure fast response time.
• Explain Inkstall’s offerings (subjects, boards, teaching approach, results, mentors, features).
• Support onboarding after closure: fee collection coordination, student details, batch allocation.
• Work with marketing team to improve lead quality and report parent objections/feedback.
• Achieve weekly/monthly admission targets and maintain reporting discipline.

Required Skills & Qualifications

• 1–5 years experience in education sales / admissions / counseling / tele-sales (preferred).
• Strong communication + persuasion skills (English + Hindi; Marathi is a plus).
• Comfortable with targets, follow-ups, and closing.
• Good with WhatsApp communication, calling, and basic spreadsheet/CRM updates.
• Ability to understand parent concerns and present solutions calmly and confidently.
• Presentable, professional, and able to work from Inkstall Goregaon West Center.

KPIs (Performance Metrics)

• Leads contacted per day & response time
• Demo/trial sessions booked weekly
• Conversions (admissions) per week/month
• Follow-up discipline (no lead dropped)
• Revenue collected / fee closures
• Parent satisfaction & retention support coordination

Working Hours / Location

• Location: Inkstall Center, Goregaon West (Mumbai)
• Timings: 6 days/week (timings aligned with peak parent enquiry hours; weekends important)

Compensation

• Fixed Salary + High Incentives (based on admissions & revenue)
• Fast growth for consistent performers

Preferred Personality Fit

• Confident, persuasive, and organized
• High follow-up discipline
• Warm and patient while counseling parents
• Competitive and results-driven

Job Type: Full-time

Pay: ₹30,000.00 - ₹45,000.00 per month

Work Location: In person