Education Programs Liaison

Description

Education Programs Liaison (2026-34)

Overview

The Education Programs Liaison provides logistical, administrative, and operational support related to AAA Education Services. This role works directly with internal and external contacts to support program success, maintains marketing and course program databases, coordinates with internal departments on key program tasks, and keeps educational program materials accurate and up to date. The position also provides technical support for live and remote programs, supports LMS management, reporting, and training records, and assists with recording, editing, and producing educational training videos. It also supports strategic plan initiatives and implementation for the Education Services department.

Work Environment

This position offers a hybrid work arrangement; candidates must reside at a U.S. location within 125 miles of their assigned office location. Compensation will be determined based on geographic location.

Compensation

Dallas, TX; Fresno, CA: $61,000 - $64,000
Chicago, IL: $65,000 - $68,000
New York City, NY: $72,000 – $76,000

This position is also eligible for quarterly performance-based incentives. position is also eligible for an annual performance-based incentive.
Our competitive compensation package includes, medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off.

Qualifications

• Bachelor’s degree in business, communications, education, instructional design, or a related field, and 3+ years of relevant experience in program coordination, training administration, e-learning, or a similar role; or an equivalent combination of education and experience
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  Strong organizational and project management skills with the ability to manage multiple tasks and priorities effectively
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  Excellent written and verbal communication skills, with the ability to interact professionally with diverse stakeholders
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  Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, as well as experience with database management
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  Familiarity with learning management systems and video editing software is a plus
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  Ability to work independently and collaboratively in a fast-paced environment while maintaining attention to detail

About Us

The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.