Education Services Administrator

We are seeking a proactive and highly organised Education Services Administrator to join the Education Services team at Leiths Education. This pivotal role is responsible for providing administrative and operational support across the business, ensuring the smooth running of professional courses, assisting the Senior Leadership and Executive Team, and managing the school's office reception area. The successful candidate will take pride in delivering exceptional service to students, staff, and visitors while maintaining efficient processes and a welcoming environment.

Leiths is committed to offering professional development opportunities within a collaborative and supportive team culture. Join us and be part of a prestigious institution dedicated to excellence in culinary education.

If you would like to apply for this role, please send a covering email explaining your interest in the role and your CV and/or complete application form to .

We look forward to hearing from you!

Job Description Purpose of the role:

Job title: Education ServicesAdministrator
Working pattern: 8.45am - 4.45pm Monday to Friday, occasional Saturday/Evening
Reporting to: Education Services Manager(ESM)

The purpose of this role is to provide administrative and operational support across the business, as part of the Education Services team. This will include day-to-day administrative support for all professional courses, support of the Senior Leadership & Executive Team and ensuring efficient management of the school office reception area.

Business Administration Responsibilities:

• Provide a professional and friendly welcome to all students and visitors entering the building
• Management of the building sign in/out system alongside Head of Procurement & Facilities
• Supporting the management of the School Calendar and Leiths Education Calendar e.g. staff meetings, INSET days, inspections, events etc.
• Communicate with the Head of Procurement & Facilities regarding refreshments for visitors and meetings
• Provide administrative support for the Diploma and Professional Courses (alongside the Education Services Executive)
• Provide administrative support to SLT & Exec e.g. scheduling meetings, booking travel & hotels, etc.
• Provide administrative support for in-house events e.g. printing
• Manage phone calls and emails - triage correspondence
• Manage office supplies
• Deal with post, deliveries, mail outs and couriers
• Overseeing visual presentation of ground floor areas and front office area
• Monitoring and re-ordering Leiths branded staff name badges, certificate paper etc.
• Arrange gifts and cards when necessary
• Put in place effective operational processes and procedures as required
• Start of term and/or course preparations e.g. logins email, lockers, recipe packs, knives and aprons
• Maintaining and updating information for students e.g. noticeboards, accommodation information, knife carrying letters
• Work with the Head Teacher and ESM on general Diploma administration e.g. attendance registers, marks and certificates
• Work with the Head Teacher and ESM to make resources available to students on Google Classrooms and/or the portal
• Supporting Head Teacher and Exams Officer (ESM) with exam timetables, exam retakes, marks and certificates
• Work with the teaching team to produce Diploma recipe packs and resources - includes formatting
• Updating information on student noticeboards as necessary
• Manage the audio-visual capabilities of the demonstration room and check live feeds on Vimeo
• Distribution of feedback forms and collation of results

Professional Courses:

• Support with enquiries, admissions and onboarding of students on other courses e.g. Marine, WSET, Patisserie, Level 7, Taste of Diploma, Taste of Leiths, Online accreditations
• Dealing with student communications e.g. emails, sign-up sheets, notices, etc.
• Assist teachers with course preparations e.g. recipe pack printing, aprons, registers etc.
• Filing/distribution of student documentation e.g. certificates for WSET, Marine, Patisserie, Online, etc.
• Supporting Head Teacher and Exams Officer (ESM) with exam timetables, exam retakes, marks and certificates
• Distribution of feedback forms and collation of results

General:

• Attend Leiths Open House or other promotional events as required
• Liaise with the Headteacher and/or Mental Health First Aiders if/when pastoral care or safeguarding action is required for students
• Respond in person, by telephone or email to staff, students, visitors in a professional and customer focused manner
• Provide a courteous and knowledgeable point of contact for people both within and outside Leiths responding in person, by telephone or email to staff, students and visitors
• Comply with all relevant School policies and procedures including Health and Safety and Child Protection.
• Any other reasonable duties as required by the business

This position requires a Disclosure and Barring Service (DBS) check, which will reveal any unspent convictions. A criminal record may not necessarily be a bar to employment, as any decision will be treated on its merits and individual circumstances subject to Leiths' overriding obligation to protect the students in its charge and the safety of Leiths' staff.

All staff have a responsibility and duty of care to safeguard and promote the welfare of pupils. Staff must be aware of the systems within Leiths which support safeguarding and must act in accordance with the School's Safeguarding & Child Protection policy and Code of Conduct. Staff will receive appropriate child protection training which is regularly updated.

Applicants are required to submit these two forms when applying for a post with us.

All candidates must read the school's policies before applying for a position within the school.

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