EE & T GENERALIST

Position Summary

Since our opening in 1987, New Hope Treatment Centers has been a welcoming place for young people in moments of crisis. The Employee Experience and Talent Generalist is responsible for supporting daily EE& T operations and ensuring compliance with company policies and regulatory requirements. This role handles a wide range of EE &T functions, including employee relations, onboarding, records management, benefits administration, and HR systems management.

Essential Duties and Responsibilities

The essential functions include, but are not limited to, the following:

• Manage and maintain employee engagement platforms, including The Hub and Awardco.
• Assist with employee recognition programs and engagement initiatives.
• Maintain and update OSHA 300 logs in compliance with federal and state regulations.
• Process and track workers’ compensation authorizations and documentation.
• Coordinate and manage employee leave of absence requests, including FMLA and other applicable leaves.
• Ensure proper documentation and compliance with company policies and legal requirements.
• Coordinate and track employee performance evaluations.
• Support leadership with performance review processes and documentation.
• Maintain accurate and up-to-date employee files, ensuring confidentiality and compliance.
• Audit files regularly for completeness and accuracy.
• Complete and maintain I-9 documentation in compliance with federal regulations.
• Support onboarding processes, including entering new hires into Paycom.
• Maintain employee data in Paycom and Inovalon systems.
• Ensure data accuracy and timely updates across platforms.
• Track, order, and distribute employee uniforms.
• Maintain inventory and ensure timely fulfillment of uniform requests.
• Serve as backup for payroll processing, ensuring accuracy and timeliness.
• Assist with payroll-related inquiries and discrepancies as needed.

Competencies

Employee Experience and Talent Generalist must demonstrate competence in the following areas:

• HR Operations – Manages employee records, and daily EE & T functions.
• Compliance Knowledge – Ensures adherence to employment laws and company policies.
• Employee Relations – Handles employee concerns, investigations, and conflict resolution.
• HR Systems – Proficient in HRIS platforms and data management.
• Benefits & Payroll Support – Assists with benefits administration, LOAs, and payroll backup.
• Communication – Strong verbal and written communication skills.
• Confidentiality – Maintains discretion with sensitive information.
• Organization & Time Management – Effectively manages multiple priorities.
• Problem-Solving – Uses sound judgment to resolve issues.
• Collaboration – Partners effectively with employees and leadership.

Minimum Qualifications

• Must be at least 21 years of age.
• Bachelor’s degree in human resources, business Administration, or related field preferred.
• Ability to pass required background checks, drug screening, and any state-mandated employment clearances.

Preferred Qualifications

• 2–4 years of HR experience, preferably in a generalist role.
• Knowledge of HR laws and regulations, including OSHA and FMLA.
• Experience with HRIS systems (Paycom and/or Inovalon preferred).

Required Knowledge, Skills, and Abilities

• Strong interpersonal and communication skills.
• Ability to manage multiple priorities and maintain organized records.
• Professional judgment, discretion, and ethical conduct.

Physical and Work Environment Requirements

• Ability to sit, stand, walk, bend, and use standard office equipment.
• Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Collaborative team player with the ability to work independently.