Emergency Communications Specialist

Application: Applications may be obtained from the Human Resource Officer, City Hall, 722 S. Main St., Milton-Freewater, Oregon, 541.938.8243 or on the City’s website, www.mfcity.com. Applicaitons to be considered must be received by the Human Resource Office. Position will remain open until filled. Disability accommodations made in the recruitment process. EOE.

CITY OF MILTON-FREEWATER

PO Box 6, Milton-Freewater, OR 97862

Phone 541.938.8243

POSITION ANNOUNCEMENT

Position: FULL-TIME EMERGENCY COMMUNICATIONS SPECIALIST

Salary: Pay Range $25.26 - $33.49, depending upon certification level.

Bilingual incentive pay is an additional 5%.

Lateral pay based on Oregon DPSST certification level.

Excellent benefit package.

Duties: Operates radio, telephone and computer equipment in dispatching police, fire, public and private utilities, medical and other health and safety personnel in answer to requests for service; performs a variety of complex clerical duties involving the transcribing, compilation and submission of reports, bookkeeping and cashiering; does related work as required.

Qualifications: Desire reasonable knowledge of office and clerical practices and procedures. Reasonable knowledge of business English, spelling, punctuation and arithmetic; skill in typing and working knowledge of computers. Ability to understand oral and written instructions and to act upon them accordingly. Be capable in the operation of radio dispatching. Ability to speak clearly in a well-modulated voice and to use good diction. Ability to act effectively and calmly in emergency situations. Ability to develop a knowledge of a considerable range of procedures, techniques, laws and ordinances. Ability to establish and maintain harmonious working relationships with other agencies, officials, other employees and to deal firmly but courteously with the public. Upon completion of Oregon’s required training with the Department of Public Safety Standards and Training (DPSST), must be able to work independently without immediate supervision.

BILINGUALSPANISH & LATERALS ENCOURAGED TO APPLY!

Graduation from high school or the equivalent GED certificate. Must be able to work any shift within a 24-hour period, and work rotating shift schedules of day, evening and night shifts, encompassing weekends and holidays.

Method Of Selection: Evaluation of candidate’s background from completed application form and resume. May administer DPSST standardized testing. Only those applicants who appear best qualified as determined by a screening committee will be tested or interviewed. However, the City of Milton-Freewater reserves the right to not fill this position, reject all applications, reopen the position or make a direct appointment. Applications received during this recruitment may be used to fill future vacancies at the City’s discretion. Successful applicants must be free of felony convictions and/or disqualifying misdemeanors and pass requirements for background.

Application: Applications may be obtained from the Human Resource Officer, City Hall, 722 S. Main St., Milton-Freewater, Oregon, 541.938.8243 or on the City’s website, www.mfcity.com. Applications to be considered must be received by the Human Resource Office. Position will remain open until filled. Disability accommodations made in the recruitment process.

The City of Milton-Freewater is an Equal Opportunity Employer. We are dedicated to a policy of non-discrimination in employment on the basis of race, color, religion, sex, national origin, age, mental or physical disability.

CITY OF MILTON-FREEWATER
JOB DESCRIPTION
POSTION TITLE: EMERGENCY COMMUNICATIONS SPECIALIST

POSITION STATUS: NON-EXEMPT

BARGAINING UNIT: POLICE ASSOCIATION

REPORTS TO: LEAD ECS AND/OR POLICE CHIEF

GENERAL STATEMENT OF DUTIES:

Operates radio, telephone and teletype equipment in dispatching police, fire, public and private utilities, medical and other health and safety personnel in answer to requests for services; forms a variety of complex clerical duties involving the transcribing, compilation and submission of reports, bookkeeping and cashiering; does related work as required.

SUPERVISION RECEIVED:

Works under the limited day-to-day supervision of Lead Dispatcher and full supervision of the Police Chief.

SUPERVISION EXERCISED:

Supervision is not a responsibility of this classification.

TYPICAL EXAMPLES OF WORK:

• Operates radio-telephone equipment, dispatching city patrol cars in answer to telephone calls and other requests for police and/or emergency assistance.
• Receives fire alarm calls, dispatches fire crews, directs personnel and equipment to location of fire.
• Works with public taking complaints and assisting with information.
• Types complaints, arrest, and suspect reports, daily reports, correspondence, and other reports; performs data entry into local, state and federal computer systems.
• Records citations and complaints and assembles in files.
• Operates teletype (messages, checks on vehicle and driver’s licenses, checks for stolen items, warrants, sorts and posts incoming messages, enters stolen articles.
• Balances cash receipts; performs other duties as assigned.

DESIRABLE QUALIFICATIONS FOR EMPLOYMENT

KNOWLEDGE, SKILL AND ABILITY: Reasonable knowledge of modern office administration and clerical practices and procedures. Reasonable knowledge of business English, spelling, punctuation and arithmetic; skill in typing, basic knowledge of computers. Ability to understand oral and written instructions and to act upon them accordingly. Be capable in the operation of radio dispatching and teletype equipment. Ability to speak clearly in a well-modulated voice and to use good diction. Ability to act effectively and calmly in emergency situations. Ability to develop a knowledge of a considerable range of procedures, techniques, laws and ordinances. Ability to establish and maintain harmonious working relationships with other agencies, officials , other employees and to deal firmly but courteously with the public. Physical ability to sit for reasonable periods of time while dispatching, answering phones, etc., during regular shifts.

EXPERIENCE AND TRAINING: Graduation from high school or the equivalent GED certificate. Ability to type and perform data entry duties.

Job Type: Full-time

Pay: $25.26 - $33.49 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person