Emergency Dispatcher

Dispatcher position!
Our growing team at Auto Care Towing is looking for a motivated, logistically minded, energetic professional. Must have a positive attitude, strong communication skills, and general knowledge of cars, trucks, and equipment.

We have been a family owned and operated towing and recovery facility going on 35 years in the Monterey Bay Area that operates 24/7/365.

This job supports our towing, impound, emergency response, and breakdown services. What does that mean for you?

The ideal candidate has a great attitude, is anxious to learn new things, has good verbal and written communication skills, phone and computer skills, must be detail oriented, a good multitasker, bilingual is a plus. We will train the rest!

Some moments throughout the day you will be handling multiple phone lines, while dispatching drivers without a second to pause, and in between you will be working on office projects, billing, and bookkeeping.

Our scheduling is flexible, but you must be willing to work weekends and some holidays

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Requirements:

- Excellent computer skills necessary.

- Strong work ethic, self-motivated, Self-confident and very organized.

- Strong desire to help people and solve challenging problems.

- Able to work under pressure.

- 1 to 2 years of comparable fast pace work experience preferred.

- Some QuickBooks experience is a perk.

Duties:

- Take incoming calls for towing service, police impounds, and crashes.

- Coordinate and dispatch multiple drivers.

- Take incoming calls for impound release questions.

- Perform releases and various duties for impounded vehicles.

- Administrative and clerical duties.

- Billing and collection.

-DOT Compliance

Auto Care Towing provided the following inclusive hiring information:

• Women-led organization
• Paid time off

Job Types: Full-time, Part-time

Pay: $23.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Language:

• Spanish (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Commute:

• Watsonville, CA 95076 (Required)

Work Location: In person