Employee Benefit Client Serv. Rep, 2 yrs exp req

Are you a people person who thrives on providing top-notch customer service? Do you have a passion for helping others and a desire to work in the employee benefits industry? Do you have experience in employee benefits? If so, Sailer Benefit is looking for you!

We are currently seeking a full-time Customer Service Representative to join our team and assist our clients with their employee benefits needs. As a Customer Service Representative at Sailer Benefit, you will play a critical role in ensuring our clients receive the best possible service.

At Sailer Benefit, we pride ourselves on our commitment to our clients and our team members. We offer a supportive work environment that values collaboration, innovation, and a positive attitude. Our team members enjoy competitive compensation, comprehensive benefits, and opportunities for growth and advancement.

In this role, you will:

· Answer inbound calls and respond to client inquiries related to employee benefits

Provide excellent customer service to clients, brokers, and carriers

Assist clients with navigating online portals and resources

Educate clients on plan options and benefit details

Troubleshoot and resolve issues related to claims, billing, and coverage

Build and maintain positive relationships with clients and team members

To be successful in this role, you should have:

· Excellent communication and interpersonal skills

A customer-focused mindset

Strong problem-solving and decision-making skills

The ability to multitask and prioritize in a fast-paced environment

A willingness to learn and adapt to new technologies and processes

If you are looking for a rewarding career in a dynamic and growing industry, Sailer Benefit is the place for you. Apply today to join our team and help us make a difference in the lives of our clients and their employees.

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have experience with benefits administration?

Work Location: In person