Employer Relations Specialist

JOB DESCRIPTION

Employee Relations Specialist

Reports To: Director of Human Resources
Job Type: Full-Time
Work Location: On-site at Corporate Office and Field Camps

(West Texas & SE New Mexico); frequent travel required

General Description

Corporate Hospitality Housing (CHH) operates 10+ active camps across Texas and New Mexico. We are seeking a proactive, hands-on Employee Relations Specialist to serve as the organization’s primary ER resource. This field-facing role is largely on-site, providing direct support to managers and employees, conducting workplace investigations, responding to injuries and safety incidents, ensuring accurate timekeeping practices, and resolving escalations promptly and professionally.

On-Site & Travel Expectations (Essential)

• On-site presence is required at the corporate office and across camps; remote work is limited with exceptions.
• Travel to Pecos, Midland, Odessa, Carlsbad, Loving, and other camp locations.
• Rapid response to injuries, safety incidents, payroll/timekeeping escalations, and ER matters; may include after-hours follow-up.
• Valid driver’s license and reliable transportation (company vehicle or mileage per policy).
• Ability to navigate active hospitality/industrial environments (walk sites, climb stairs, extended standing).

Responsibilities

Investigations & ER Casework

• Lead impartial investigations on-site if needed (harassment, discrimination, misconduct, policy violations).
• Document findings, recommend corrective action, and close cases on-time with stakeholder updates.

Injury Response & Safety

• Coordinate incident response, OSHA recordkeeping, and workers’ comp intake.
• Partner with carriers/clinics on treatment status, modified duty, and return-to-work.

Timekeeping & Payroll Support (ADP)

• Own daily time clock hygiene: monitor missing punches, duplicates, and out-of-schedule punches across 10+ camps.
• Run and review exception reports (missed punches, unapproved timecards, edits after approval) and coordinate fixes with managers.
• Verify pay classes, transfer codes, and job locations on timecards to ensure accurate costing and compliance.
• Escalate unresolved issues (chronic missing punches, off-the-clock risk, meal/rest break concerns) and coach managers on preventive routines.
• Support semi-monthly payroll readiness: status checks, approvals, and audit spot-checks; submit correction logs to Payroll for off-cycle adjustments as needed.
• Maintain documentation for wage/hour compliance (edit notes, attestations, approvals) per policy.

Policy, Coaching & Compliance

• Advise managers on corrective action, performance improvement, and conflict resolution.
• Interpret and apply CHH policies.
• Conduct exit interviews and analyze themes to drive retention and culture improvements.

Field Partnership & Culture

• Build trust with camp leaders and crews; be a visible, consistent presence across locations.
• Support onboarding quality and manager readiness (expectations, documentation, follow-through).

Required Skills

• Exceptional communication (clear, direct, diplomatic) in English and Spanish (Bilingual required).
• Proven ability to de-escalate, investigate objectively, and maintain confidentiality.
• Strong judgment, organization, and follow-through under tight timelines.
• Hands-on with ADP Time & Attendance (or similar): time edits, exception reports, approvals, and payroll cutoffs.
• High proficiency with email, Microsoft 365, timekeeping tools.

Experience

• 4+ years in Employee Relations or HR Generalist roles with investigations and case management ownership.
• Working knowledge of OSHA, and workers’ compensation practices.
• Multi-site operations experience (hospitality, facilities, industrial services) preferred.
• HR certification (PHR/SPHR/SHRM-CP/SHRM-SCP) preferred.

Work Schedule

• Core business hours with flexibility for after-hours/urgent escalations tied to operations and payroll timelines.

Compensation & Benefits (After 90 Days)

• Health, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Annual Performance Bonus
• After 1 year of service: employer-paid allied medical coverage (per plan terms)

EEO & Accommodation

At Corporate Hospitality Housing (CHH), we are proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment where all individuals are treated with respect and given equal opportunities to succeed.

CHH provides reasonable accommodations to qualified individuals with disabilities throughout the hiring process and employment. If you require assistance or accommodation during the application or interview process, please contact our HR department.

Please note: Duties, responsibilities, and activities may change at any time, with or without notice.

Join Us

If you’re passionate about people, hospitality, and making a positive impact in the workplace, we’d love for you to join our growing team at CHH.

To learn more about who we are and explore current opportunities, visit our Careers page:
https://www.chsoilfield.com/

Want to see what we do? Watch our short company video here:
https://www.youtube.com/watch?v=gOmkVPqOyEU

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• How soon can you start?

Experience:

• Employee Relations Specialist: 5 years (Required)

Language:

• Bilingual (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person