Employment Consultant Level 1

Description:

Duties and Responsibilities:

Level 1:

Coaching

• Identify opportunities for career growth with the employer and supported employee.
• Onsite visits to check with supported employee and employer at regular intervals.
• Identify solutions to personnel issues and implement them; this may include behavior supports, developing communication systems, and adaptive technology.
• Provide on-the-job training and coaching to supported employees to ensure success at their job.
• Provide training support to individuals when job tasks change as needed.
• Perform vocational assessments in the community and determine the marketable skills of job seekers.
• Provide training and consultations to managers and co-workers to enable them to support the supported employee.
• Develop ongoing positive relationships with key co-workers in every workplace.
• Works with DDCS community to be an advocate for best practice and educate Orion staff.

Case Management

• Develop annual service plan goals for clients on caseload with support of Employment/Community Inclusion Lead – as needed.
• Implement solutions to transportation issues as needed.
• Coordinate supports with funders, residential staff, and families during all stages of services.
• Maintain daily case records and other documentation to demonstrate outcomes and progress on behalf of clients.
• Manage caseload and required monthly service hours and develop weekly schedule to meet customer needs.
• Maintain billing of 80% of allocated hours.
• Assures all behavior plans are based upon principles of positive behavioral supports and personal responsibility and include a functional assessment of the problem behaviors.

Communication

• Maintain positive relationships with stakeholders.
• Communicate any issues to Employment Consultant Lead or the Community Based Employment Program Manager.
• Coordinate with family or residential staff as needed.
• Coordinate and communicate with staff if operating as a Primary or Secondary staff to achieve seamless services.

Other

• Participate in scheduled staff meetings and provide input to other Service staff to share responsibilities that contribute to the success of the team.
• Support other members of the team to ensure client coverage (i.e., vacation, sick, new job starts).
• Conduct majority of the work in the community.
• Carry out additional responsibilities as identified and assigned by Employment/ Community Inclusion Lead or Director of Services – Mukilteo.
• Utilize best practices issued by DDA/DVR and other funders as related to discovery, job preparation, job development and coaching/retention services.
• Honor the client confidentiality policy.
• Is knowledgeable about funding and legislation / service trends.
• Provides input to programs and processes which enhance services.
• Serves as mentor and role model to new staff.
• Plays a role in achieving projects outlined in strategic plan or by division.
• Develop community jobs utilizing job development best practice strategies.
• Market services to businesses, generate leads of potential employers, conduct environmental and job analysis, and write business proposals to generate job placements.
• Participate in networking events and groups in the business community.

Level 2 - Accomplishes all duties and responsibilities of Level 1 plus:

• Coaching / Development

• Develop community jobs utilizing job development best practice strategies.
• Market services to businesses, generate leads of potential employers, conduct environmental and job analysis, and write business proposals to generate job placements.
• Participate in networking events and groups in the business community.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, or responsibilities may change at any time with or without notice.

Requirements:

Qualifications

• Ability to pass background check including the Washington State Department of Social and Health services background through Background Check Central Unit (BCCU)
• Must have valid driver’s license and personally insured vehicle
• Ability to pass Orion’s driving abstract requirement to allow for transportation of clients
• Ability to pass a pre-employment drug test
• Possess or acquire a first aid/CPR certification when course is offered by Orion
• Adhere to Orion’s cell phone reimbursement policy, which requires a smart phone
• Education:
• Level 1 – Associate degree or high school diploma with one year experience working with people with I / DD, preferably in a vocational setting
• Level 2 or 3 – Bachelor’s degree in related field or certification in employment services such as CESP or experience in lieu of education
• Lead – Bachelor’s degree in related field or minimum of 3 years’ experience in a leadership role in the DDA community
• Outgoing and confident in approaching businesses on behalf of people with disabilities
• Willing to maintain flexible work schedule
• Knowledge of intellectual disabilities and their impact on functioning and employment
• Excellent customer service skills – ability to relate and communicate well with all stakeholders
• Excellent ability to communicate in English – both verbally and in writing
• Ability to analyze, coordinate and synthesize information and reach sound conclusions
• Strong computer literacy – able to use Word, Excel and the internet
• Present a positive, professional image in demeanor and dress
• Ability to apply positive support principles and strategies