Engineering Operations Specialist

About MC&I

Mission Critical & Industrials (MC&I) is a growing consulting and engineering arm of NEI focused on the design and delivery of complex electrical infrastructure for demanding environments, including data centers, oil & gas operations and large-scale commercial and industrial facilities. MC&I supports high-impact infrastructure projects for clients, some of whom rank in the top ten of their respective industry segments across North America. The group combines the momentum of a team that is actively building with the stability of an established firm with more than 40 years of industry presence and over 300 engineers. Engineers remain engaged across the full project lifecycle, from early concept and planning through detailed design and execution support. The work emphasizes sound judgment, strong client relationships, and practical business thinking. MC&I offers an environment where engineers can contribute ideas, build lasting professional relationships, and help shape a long-term legacy of engineering excellence.

About the Position

The Engineering Operations Coordinator is a high-trust role within MC&I that reports directly to group leaders and serves as both a strategic executive partner and operational backbone for engineering teams. This position protects leadership bandwidth, strengthens intake and prioritization discipline, and reduces administrative friction so engineers can remain focused on high-value technical work and client delivery.

Acting as an extension of leadership, you will manage priorities, coordinate communication, and ensure structured follow-through on key initiatives. You will serve as the central intake and coordination point for matters impacting leadership and engineering teams, applying sound judgment to assess urgency, clarify ownership, and direct work appropriately while protecting team focus and productivity.

The ideal candidate brings meaningful experience supporting senior leaders, preferably within an engineering, consulting, or technical services environment, and takes pride in creating clarity, structure, and momentum in complex settings. This role requires executive presence, discretion, strong organizational discipline, and the confidence to reinforce prioritization and follow-through in a client-facing, deadline-driven environment.

As MC&I continues to grow, this role will be instrumental in reinforcing operational discipline and enabling leadership and engineering teams to operate with clarity, focus, and momentum.

Salary Range: $31.00 – $41.00 per hour

The salary range above is based upon the Denver, Colorado labor market. Compensation is based on experience and demonstrated impact in similar executive support and operational coordination roles.

Key Responsibilities

Executive Leadership Support

• Provide direct executive-level support to MC&I group leaders, serving as a trusted partner in managing priorities, schedules, and commitments.
• Manage complex calendars and coordinate internal and external meetings to protect leadership bandwidth and ensure strategic focus.
• Prepare agendas, capture action items, and track follow-through to reinforce accountability and visibility.
• Draft, edit, and coordinate professional communications on behalf of leadership.
• Maintain discretion and confidentiality in all leadership and operational matters.

Engineering Team Support & Intake Coordination

• Act as an operational support partner to engineering teams by reducing administrative burden and improving workflow clarity.
• Serve as the primary intake and coordination point for requests impacting engineers and leadership, assessing urgency, clarifying expectations, and routing appropriately before escalation.
• Maintain visibility into open items and ensure structured follow-up to prevent bottlenecks or missed handoffs.
• Coordinate scheduling, documentation organization, and internal communication to streamline execution.
• Reinforce structured communication and prioritization practices that reduce unnecessary interruptions and improve execution consistency.
• Identify workflow gaps or inefficiencies and partner with leadership to implement practical improvements.
• Support organization and maintenance of shared technical documentation and resources in alignment with company standards.

Cross-Functional Communication & Operational Discipline

• Facilitate clear communication between leadership and engineering teams to ensure alignment and responsiveness.
• Improve transparency around priorities, deadlines, and commitments.
• Support development and refinement of intake processes and coordination workflows that enhance execution discipline.
• Contribute to a culture of accountability, responsiveness, and operational consistency.

Qualifications:

Required:

• 5+ years of experience in executive support, operations coordination, project coordination, or a similar role within an engineering or consulting environment
• Demonstrated experience organizing people, priorities, and workflows within client-facing, deadline-driven engineering or consulting environments
• Proven ability to manage complex priorities while aligning closely with leadership direction and established processes
• Strong organizational skills with exceptional attention to detail
• Excellent written and verbal communication skills
• Professional presence and ability to exercise discretion in handling confidential information
• Strong proficiency in Microsoft Excel, PowerPoint, Outlook, and Word, with the ability to prepare executive-ready materials and manage high-volume communication effectively
• Demonstrated preference for structured, detail-oriented coordination work and a strong sense of ownership over administrative excellence
• Authorization to work in the United States on a full-time basis

Preferred:

• Experience directly supporting senior leaders or executives
• Familiarity with engineering project lifecycles, technical documentation, and cross-functional coordination in design or construction environments
• Proficiency with Smartsheet and Power BI
• Experience developing or improving intake, coordination, or workflow systems
• Experience creating or maintaining reporting dashboards or operational tracking tools

Work Environment

• This position is fully remote and may be structured as full-time or part-time for the right candidate, based on experience and organizational needs.

About NEI Electric Power Engineering

Serving Others. Enriching Environment. Improving Continually. Quality Results. Voted as a top workplace by the Denver Post for six straight years (2020 - 2025), our values have been woven into the fabric of who we are since 1982, guiding our decision making throughout the years. As an engineering services firm, NEI’s mission is to create a great organization that serves people and solves problems.

Since NEI’s founding, we have developed a culture of collaboration and accountability, both across our teams and departments, and externally with our clients across the United States. We believe in two core ideas: hiring great people and celebrating our team members’ diverse backgrounds and unique experiences; bringing in new, unique, and exciting perspectives that can only strengthen NEI as we chart our path into the future.

We are a proud equal opportunity employer and we do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, martial status, disability, gender identity, gender expression, veteran status, or genetic information.

Team Member Benefits

We believe that taking care of our team members is of the utmost importance. We strive to foster a community of belonging, professional development, and industry involvement, providing our team with the benefits, tools, and support systems to excel in their roles. Out comprehensive benefits package includes: